Maintenance Manager

About The Role

As a Service & Repairs Manager, you will play a pivotal role in leading and growing our team, ensuring excellent service delivery to our Municipal, Industrial, and Commercial customers. This role will be instrumental in managing the operations, expansion, and continuous improvement of our Service & Repairs business unit.

Key Responsibilities

Team Management & Development:

• Manage and grow the existing team to support sustainable business growth while maintaining high service standards.
• Work with the HR department to implement training and upskilling programs for team members.
• Mentor and lead the team, fostering a culture of continuous improvement.
  
  

Service Operations

• Implement and develop group systems to manage planned, reactive, and emergency service requests efficiently.
• Collaborate with EPS regional service centres to align on procedures, goals, and strategies.
• Ensure service jobs are administered per Standard Operating Procedures (SOPs) with monthly reviews of work orders and reporting.
• Administer all repair jobs using the company ERP system, including pricing, quotations, and estimations for customers.
  
  

Business Growth & Strategy

• Develop and implement a growth strategy for the Service & Repairs business to meet current and future client demands.
• Deliver on the annual budget and business development strategies, exploring growth opportunities.
• Engage with key customers, including Uisce Eireann and industrial clients, to maintain and strengthen relationships.
  
  

Continuous Improvement

• Identify, plan, and implement a continuous improvement program for the repair and service business.
• Support and collaborate with other EPS business units and managers to achieve overall company goals.
  
  

Health & Safety

• Ensure compliance with Health & Safety standards across all operations and activities.
  
  

Reporting & Communication

• Issue monthly performance reports and Key Performance Indicators (KPIs) to the Group Senior Team.
• Facilitate meetings and maintain effective communication with key customers and stakeholders.
  
  

Key Competencies And Skills

• Strong leadership and team management skills.
• Proven ability to implement and optimise processes for operational efficiency.
• Excellent communication and customer relationship management skills.
• Analytical and problem-solving skills to support decision-making.
• Ability to manage budgets and drive business development initiatives.
• Knowledge of Health & Safety regulations and best practices.
• Proficiency in ERP systems and MS Office tools.
  
  

Qualifications

• Relevant technical or business qualification preferred.
• A minimum of 5 years' experience in a similar managerial role within the Service & Repairs industry.
• Familiarity with Municipal, Industrial, and Commercial markets in Ireland.
• Experience working with key clients, such as Uisce Eireann, is an advantage.
  
  

Compensation Package

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative and supportive work environment
  
  

We welcome speculative applications from individuals of all levels.

If you are interested in working with us but are not sure if the role above is for you, please feel free to get in touch for an informal discussion about what we do and what you could bring to the team. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know.

Speak to our recruiting team on 022-31200 or email jobs@epswater.com.

Equal Opportunity Statement - EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer's outstanding partner of choice and we are committed to being a Net Zero, sustainable business.