Community Host

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Find your next move at JLL and build a fulfilling career
At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge, and tools to own your success. Explore opportunities to advance your career from within, whether you are looking to move up, broaden your experience or deepen your expertise.

Community Host
​​​Community Hosts are the heart of our Workplace; They are experience curators, creating moments of delight and care through memorable, anticipatory, and personalized human interactions.
Community Hosts are the workplace experience ambassadors, responsible for initiatives and programs to curate an engaging workplace and employee experience. They are focused on community and collaboration with a key focus on fostering business & employee engagement and wellbeing. Community Hosts make the office the great place to get work done, collaborate and innovate with colleagues.
Community hosts are brand ambassadors for JLL and our client; they need to be confident in engaging with new customers and build relationships with existing ones, providing real-time and anecdotal insights and business feedback to improve and make the portfolio more efficient and space more effective. Community Hosts must be passionate about customer service and willing to go ‘the extra mile’ to assist staff and visitors.
Note: this is an on-site role.

Community Host - JLL Ireland Corporate Offices. On-Site

What this job involves:
Welcome, Meet and greet for all visitors and clients.
Own and oversee visitor management and office booking systems.
Handle all incoming calls to JLL Ireland main line and answer incoming general enquiries via email.
Work together with Office Manager and Operations to ensure that all JLL meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected JLL standards.
Ownership and ability to facilitate room set ups.
Own and organize new joiner orientation.
Liaise with third parties to facilitate in-office activities.
Provide support as requested by the facilities, operations and marketing teams.

To apply you need to be / have:
Good educational background & a solid command of written & spoken English
Excellent interpersonal skills
Proficiency in Microsoft Office Suite and facility management software
Experience with multi-line phone systems and AV equipment.
Strong organizational skills and attention to detail
Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
A strong team player with the ability to multi-task & prioritise work commitments.
Flexible approach to departmental requirements.
Good sense of humour & an approachable personality

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. Join us in our Dublin office, where you'll be an integral part of a team that supports each other's wellbeing and champions inclusivity and belonging across our global network.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.