Salesforce Administrator

Our client, A leading aviation organisation is seeking a Certified Salesforce Administrator to maximise the benefits of the Salesforce system and ensure it effectively supports business operations.

In this role, you will oversee the monitoring, configuration, and maintenance of Salesforce, continuously adapting it to meet evolving business needs. You will also collaborate with teams to train staff and enhance system utilisation.

Key Responsibilities:

• Handle day-to-day end-user queries and ensure timely resolution
• Manage user setup and maintenance, including roles, profiles, sharing rules, and permission sets
• Ensure user permissions align with business needs and security protocols
• Provide support for Salesforce-hosted applications (e.g., AvSight, HR systems)
• Leverage advanced administration tools like Process Builder, Flows, and Workflow Rules for automation
• Use Salesforce Optimizer to maintain system health and efficiency
• Stay up to date with Salesforce release notes and implement relevant updates
• Perform data loading exercises on a scheduled basis
• Maintain data integrity and act as the system’s Gatekeeper
• Participate in cross-functional teams to align Salesforce enhancements with strategic business objectives
• Document and translate business requirements into scalable Salesforce solutions
• Support User Acceptance Testing (UAT) for new features and updates
• Assist in creating and modifying reports and dashboards
• Keep the backlog groomed to define scope, value, and priority for new features or change requests
• Provide training and instructional resources to improve Salesforce adoption across the organisation
• Act as a liaison between Salesforce users, vendors, and partners

What We’re Looking For:

• 3 years of experience as a Salesforce Administrator
• Salesforce Certified – Administrator or Advanced Administrator (experience with AvSight is a plus)
• Strong project management skills and ability to meet deadlines
• Analytical mindset with expert problem-solving skills
• Proficiency in Microsoft Office, especially Excel
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, dynamic environment
• Strong organisational skills with the ability to multitask

To learn more about this position, apply directly or get in touch at Ricky.brereton@nicollcurtin.com