Credit Control Manager

Credit Control Manager

VN1019

Permanent

N/A

Dublin

Ireland

Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.

As a Credit Control Manager, you will be responsible for managing the credit control team and ensuring the efficient and effective collection of outstanding debts from customers. You will develop and implement credit control strategies and policies, monitor the creditworthiness of customers, and make decisions regarding credit limits and payment terms. You will also analyse and report on the credit control function, providing insights and recommendations to senior management.

Manage the credit control team, providing leadership, guidance, and support

Develop and implement credit control strategies and policies to ensure timely collection of outstanding debts

Monitor the creditworthiness of customers and make decisions regarding credit limits and payment terms

Proactively identify and resolve credit control issues and escalate them when necessary

Perform regular credit risk assessments and provide recommendations to senior management

Analyse and report on the credit control function, including debtor days, aging reports, and bad debt provision

Ensure compliance with credit control regulations and guidelines

Collaborate with other departments, such as Sales and Finance, to improve credit control processes and resolve customer disputes

Manage the credit control team, providing leadership, guidance, and support

Develop and implement credit control strategies and policies to ensure timely collection of outstanding debts

Monitor the creditworthiness of customers and make decisions regarding credit limits and payment terms

Proactively identify and resolve credit control issues and escalate them when necessary

Perform regular credit risk assessments and provide recommendations to senior management

Analyse and report on the credit control function, including debtor days, aging reports, and bad debt provision

Ensure compliance with credit control regulations and guidelines

Collaborate with other departments, such as Sales and Finance, to improve credit control processes and resolve customer disputes.

Bachelor’s degree in finance, accounting, or a related field (preferred but not always required).

Proven experience as a Credit Controller, Debt Collector, or in a related role.

Strong knowledge of credit management and collection procedures.

Excellent communication and negotiation skills.

Ability to work well under pressure and handle difficult conversations.

Strong organisational and time management skills.

Proficiency in accounting software and MS Office (especially Excel).

Hybrid

Competitive

Benefits

Company Pension Scheme

25 days of annual leave bank holidays

Additional annual leave days from certain levels of seniority

Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum

Business closure over Christmas*

Life Assurance x4 annual salary

Enhanced family leave policies

Enhanced Company Sick Pay

Employee Assistance Programme – 24/7 support, free and confidential

Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

PMI single or family

Critical Illness Cover

Cash plan

Cycle to work

Eye care

Dental

subject to exceptions and business needs