Senior Security Officer

Role Title: Senior Security Officer - TL1
Division
Location: Abbey St, Dublin.

Vhi Group Services DAC have a full time permanent role for the position of Senior Security Officer (shift work) based in our Head Office, Abbey St, Dublin 1. The successful candidate will be highly competent and capable to monitor the premises and protect our valued colleagues and visitors. They will have 4 – 5 direct reports and external contractor management



Role purpose:

• Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
• Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
• Maintain the company’s reputation with professionalism and legal compliance
• Collaborate with other security officers for effective protection and coverage.Lead, develop and manage a team of 4-5 Security Officers and manage the relationship with our external contractor support providers.Lead, develop and manage our outsourced security partners with shift requirements, leave and general day to day duties.
• Responsible for all relevant reporting on a weekly, monthly, annual basis, taking a risk-based approach
• Weekly reporting to FM on events or issues.
• Keep Facilities Manager updated on any immediate threats to buildings and colleagues.
• Update and maintain Security Procedures and Service tickets for shared innovation spaces.
• Manage and maintain the access control system and persons entering our buildings, including activation and deactivation of access cards in conjunction with People and Sustainability.
• Set, respond to and maintain alarms, opening, checking, and locking up building, and safekeeping and control of keys.
• Support with office equipment, furniture, materials and stationery and store when required.
• Control building facilities ensuring our buildings are safe for colleagues and members, e.g. control heat, ventilation, lights and ensure that electrical equipment is switched on/off when necessary.
• Manage fleet bookings and Vehicle Management System.

Key Criteria
Education & Knowledge:

• 2 – 4 years lead experience in a similar role
• Demonstrated knowledge of Health & Safety legislation

Interpersonal:

• Excellent people skills with a proven ability to manage and resolve conflicts within the team or with external parties calmly and effectively.
• Ability to demonstrate decisive decision making skills in high-pressure situations.
• Proficient in Microsoft Word and Excel
• Proven reliability and flexibility
• Excellent communication and customer service skills
• Excellent team player skills
• Active listening skills with a strong demonstrated awareness of customers, colleagues and team member’s needs.
• Demonstrated alignment to the Vhi values

Vhi is an equal opportunities employer

Accessibility
If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie
Reasonable Accommodations
Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.