What are the responsibilities and job description for the Dispatcher position at 1-800 Water Damage?
Dispatcher
A dynamic and empathetic individual to support our customers during property damage restoration.
Main Responsibilities:
- Follow up with customers, schedule/dispatch our teams to assist with their property damage.
- Keep track of our entire field team and their whereabouts as necessary.
- Enter all customer data into our CRM system.
- Provide administrative backup assistance in the office for anyone needing help.
Requirements:
- 1 Year Customer Service and/or dispatch experience preferred.
- Energetic with a positive attitude.
- Ability to stay cool, calm and collected during high-stress situations.
- Be honest, hardworking, kind and compassionate. Have a desire to help people.
- Professional in appearance, in the way you act, speak, and write.
- Technologically savvy. Ability to understand and use apps on a phone, use a computer and/or iPad effortlessly and effectively.
Description:
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more.
We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage.
This is an opportunity to join a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly mattershealth and safety.
