What are the responsibilities and job description for the Luxury Hotel Ambassador position at 1 Hotel Hanalei Bay?
Role Summary
We are seeking a highly skilled and charismatic Hotel Concierge to join our team at 1 Hotel Hanalei Bay. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and providing personalized recommendations to our discerning clientele.
Key Responsibilities:
- Provide exceptional guest service and ensure a seamless experience for all hotel guests.
- Offer personalized recommendations for dining, entertainment, and activities in the local area.
- Develop and maintain relationships with local partners and vendors to ensure the highest level of service and quality.
- Stay up-to-date on local events, attractions, and amenities to provide guests with expert knowledge and insider tips.
- Collaborate with the hotel team to ensure seamless execution of guest requests and preferences.
- Maintain a thorough knowledge of hotel services, amenities, and policies to provide accurate information to guests.
Requirements:
- Minimum 1 year of experience in a concierge or hospitality role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to exclusive employee perks and discounts.
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer opportunities for professional growth and development, as well as access to exclusive employee perks and discounts.
