What are the responsibilities and job description for the Pre-Arrival Concierge position at 1 Hotel Hanalei Bay?
Grow with 1 Hotel Hanalei Bay.
We're a community that cares deeply about details and delivering good-natured, informed service to evoke a sense of fulfillment and well-being. As a Pre-Arrival Concierge, you will share thoughtful recommendations on everything from secret sunsets in Princeville to award-winning bars in Hanalei.
About You
- Possess a passion for guest service and a minimum of 1 year of similar work experience.
- A post-secondary diploma or degree is a plus.
- Have experience in concierge operations and be a team player, hard worker, and detail oriented.
- Be flexible and willing to meet the demands of a 24-hour operation.
About Us
Our culture is caring and thoughtful, and we deliver perfectly executed service. As a part of our team, you can look forward to:
- A designed by nature work environment.
- Health & Wellness: Competitive Medical, Dental & Vision, and EAP program.
- Retirement Planning.
- Paid Personal Days.
- Career Advancement: With growth comes opportunities around the globe.
- SH University: Exclusive online learning educational platform for professional development and courses/certifications.
- Team Member Recognition program: Earn rewards and pay it forward.
