What are the responsibilities and job description for the Service Coordinator position at 1 Resource Group?
Job Description
Job Description
1 Resource Group is currently seeking a highly organized and professional Service Coordinator to join our clients team in La Vergne, TN. As a Service Coordinator, you will be responsible for managing and coordinating service requests, ensuring timely resolution of customer issues and maintaining a high level of customer satisfaction.
In this role, you will be the key point of contact for clients, technicians, and internal teams. Your effective communication skills and attention to detail will help you excel in scheduling, dispatching, and providing top-notch service.
If you are passionate about delivering exceptional customer support and enjoy working in a fast-paced environment, we invite you to apply!
Requirements
- High school diploma or equivalent.
- Proven experience in a customer service or coordination role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficient in MS Office and customer service management software.
- Ability to work well under pressure and manage competing priorities.
- Experience in the service or technical industry is a plus.
Benefits
Medical, Dental, Vision, PTO, Life
