Analyst I Clinical Info Sys

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group Title Analyst I Clinical Info Sys The Epic Clinical Information Systems Analyst I is responsible for activities related to the selection, design, implementation, support, and maintenance of clinical information systems supporting the patient care activities of Bronson Healthcare Group. This role focuses on delivering IT support and value to the oncology service line, specifically by supporting and optimizing the Epic Beacon Oncology, Ambulatory, and Research modules along with other related IT systems. Position requires on site work in Portage, Michigan 3 days a week. Travel to locations throughout Southwest Michigan to troubleshoot hardware or support software will be required on ad hoc basis Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree (or an equivalent combination of education and experience) required Current clinical licensing and/or certification (or progress toward certification completion) if applicable Applicable Epic application certification (e.g. Inpatient, Ambulatory) required or must complete certification within 6 months of hire • Working knowledge of healthcare operations in inpatient and/or ambulatory setting required • Experience with Epic or other enterprise clinical information systems preferred • Demonstrated proficiency in Microsoft Office Suite • Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows • Ability to create system documentation, project plans, test scripts and education materials • General familiarity of end user business practices, concepts, terminology sufficient to support the applications in a healthcare delivery environment • Good customer service skills with the ability to communicate both orally and in writing • Must be able to interact with customers from various levels in the organization to gather the information necessary to understand, address, and document their data needs • Must consistently negotiate and act on deliverables and timeframes with stakeholders, take ownership of issues, and respond to issues within expected timeframes Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Support and participate in the research, planning, installation, configuration, testing, troubleshooting, maintenance and upgrade of applicable systems. Analyze and evaluate present or proposed business procedures or problems to define data needs. • Corrects routine and non-routine computer malfunctions or works with other IT staff, Department Users, System Coordinators and Vendors to correct individual problem situations and restore service. • Develops and maintains collegial relationships and regular communication with all Department Users, System Coordinators, IT staff and Vendors as relates to systems in area of responsibility • Develops and maintains collegial relationships and regular communication with all Department Staff, System Coordinators, IT staff and Vendors as relates to systems in area of responsibility • Understand the choices involved in application specifications • Investigate and analyze end user preferences and business operations while making build decisions • Analyze new application functionality in releases to determine how it could be used • Develop and document internal procedures to use in conjunction with the applications • Work with report writers to ensure that the application has the necessary reports • Keeps abreast of developments in the information systems and communications field and evaluates developments for applicability or incorporation into existing applications. • Evaluates systems, processing, and development needs and recommends additional equipment or new systems. • Participates in resolutions during outages or periods of degraded system performance. • Participates in the preparation and authoring of supporting documentation, instruction manuals, and audit trails of program changes in accordance with systems and programming standards. • Supports and maintains the technical literature library and the related system. • Participate in the planning, development, implementation, maintenance, and evaluation of clinical information systems. Maintain a current understanding of the processes involved in these activities. • Collaborate with information technology, customer and vendor teams in the evaluation of development efforts, in planning the pilot and full implementation of new systems and/or new features, and in processing user feedback and requests. • Maintain a detailed understanding and working knowledge of the current clinical information systems, their functions, and their relationship to other Bronson information systems. • Participate in the process of revising and implementing changes in both the automated and manual components of the clinical information systems. • Provide proactive user support of the clinical information systems, working with the System Coordinators, Physician Informaticist, Nurse Informaticists, and clinical leadership. • Participate in analysis and research related to clinical information systems. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1451 Information Technology Data Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson! Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.