Analyst I Network Systems

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group Title Analyst I Network Systems The Network Systems Analyst I is responsible for activities related to the selection, design, implementation, support, and maintenance of network information systems supporting the activities of Bronson Healthcare Group. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree or an equivalent combination of education and experience required Certification or progress toward certification completion may be required dependent on an individual's specific position • Demonstrated proficiency in Microsoft Office Suite • Ability to work with end users to determine software specifications, hardware requirements and process improvement workflows • Ability to create system documentation, project plans, test scripts and education materials • General familiarity of end user business practices, concepts and terminology sufficient to support the applications in a healthcare delivery environment • Good customer service skills with the ability to communicate both orally and in writing • Must be able to interact with customers from various levels in the organization to gather the information necessary to understand, address, and document their data needs • Must consistently negotiate and act on deliverables and timeframes with stakeholders, take ownership of issues, and respond to issues within expected timeframes Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. • Support and participate in the research, planning, installation, configuration, testing, troubleshooting, maintenance, and upgrade of applicable systems. Analyze and evaluate present or proposed business procedures or problems to define data needs. • Corrects routine and non-routine computer malfunctions or works with other IT staff and System Coordinators to correct individual problem situations. • Develops and maintains collegial relationships with all System Coordinators and IT staff as relates to systems in area of responsibility. • Keeps abreast of developments in the information systems and communications field and evaluates developments for applicability or incorporation into existing applications. • Evaluates systems, processing, and development needs and recommends additional equipment or new systems. • Participates in the resolution during outages or periods of degraded system performance. • Participates in the preparation and authoring of supporting documentation, instruction manuals, and audit trails of program changes in accordance with systems and programming standards. • Supports and maintains the technical literature library and the related system. • Responsible for design, configuration, installation, documentation, upgrades and support of BHG's logical and physical network, including but not limited to: cable plant, servers, domain name service (DNS), remote access services, routers, hubs, switches, LAW/WAN devices, repeaters, transceivers, Puss, power subsystems, firewalls, communication servers, terminal servers, internet/intranet/extranet connectivity, addressing schemas, flow priorities, transport protocols and all other systems and procedures used in the enablement of data communications. • Responsible for design, configuration, installation, documentation, upgrades and support of BHG's departmental and enterprise-wide systems. These systems operation on Windows NT, UNIX, or Novell platforms and include all middleware related to the application, i.e. gateways, interconnected office automation tools (GroupWare), internet, e-mail, and knowledge management applications and single sign-on systems. • Performs procedures to monitor capacity planning. Assist in implementation and documentation of performance tuning changes. • Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems. • Role may require driving. If required to drive must have a valid driver's license and safe driving record. May drive to various locations to complete applicable job duties. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1451 Information Technology Data Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson! Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.