What are the responsibilities and job description for the Logistics Billing and Settlement Staff position at 10 BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Job Description
Duties
• Be responsible for settlement related to freight forwarding business
• Reinforce relationships with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status reports for SDSA management, customer, pages and headquarters
• Improve the settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in the access database.
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
• Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
• Work with the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required
• Perform collection activity for AR payments and manage overdue/past due invoices from customers within agreed terms
• Produce weekly/monthly/quarterly reports by combining necessary data and reporting to customers and HQ
Requirements
• 3 years of experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor’s Degree preferred
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
• Excellent presentation, communication, and organizational skills
• Excellent problem-solving skills
• Experience in supervising team members with effective leadership
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
