What are the responsibilities and job description for the Warehouse Return Supervisor position at 10 BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
General Description:
N/A
Essential Responsibilities:
• Must have excellent communication and interpersonal relation skill, strong attention to detail
• Ability to multi task
• Excellent customer service skills and ability to engage and work directly with customer
• Problem solver mindset, self-motivated and organized
• Ability to handle high pressure and fast paced environment.
• Strong work ethic
• Ability to set up priorities and complete tasks.
• Report to and communicate with Site/General Manager and client
• Ability to summarize data in information in precise documents.
• Able to take and follow precise direction.
• Monitor all processes and employees for adherence
• Collaborate with team members, Site Manager.
• Monitor and cycle all materials weekly to ensure proper cycle counting completion and accuracy of physical inventory.
• Participation in official PI twice a year, including all preparation, actual counts, reconciliations and claim submissions
• Complete all reporting timely, accurately as directed for daily, weekly and monthly reporting
• Ensure all required training is completed in a timely manner and as scheduled
• Must be able to work with all levels of management professionally
• Keep a clean and safe working environment, organized and structured
• Prepare for peak season operations
• Identifies needs and possible improvement
• Support the warehouse operation
• Support and participate in Projects
• Demonstrate a commitment quality and safety
• Must be honest and transparent in all work situations
• Manage additional tasks assigned as needed.
Must Have the Following Competencies:
N/A
Supervisory Requirements:
Yes
Requirements:
• 3 years of experience as Logistics Operations Support or similar warehouse supervisory position
• High School Diploma or GED Required
• Proficient knowledge of Microsoft Office applications (Excel, PowerPoint, Word, etc.)
• Minimum of 3 years Leadership experience with returns / reverse operation required
• Excellent knowledge of data analysis
• Working knowledge of inventory management
• Working knowledge of warehouse management software
• Ability to accurately track trends and create reports
• Analytical mindset with strong math skills
• Excellent organizational and planning skills
• Bilingual is a plus
• May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs
• Analytical with strong math skills
• Reliable and trustworthy
