Clinical Support Supervisor

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 6:00 AM Shift End Time 2:30 PM Worker Sub-Type Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. Job Description Responsible for organizing and managing office operations and procedures to ensure effective and efficient daily operations and the delivery of quality and safe patient care. Also responsible for training and development of assigned staff including hiring decisions, discipline, and staff evaluations. Experience 4 years of experience in administrative/secretarial or business operations Preferred Qualifications Bachelor’s degree in business or related field Experience in healthcare Knowledge of medical terminology Experience in budget/financial reporting Education High school diploma or equivalent Certification Summary No professional certifications required Knowledge, Skills, and Abilities Strong customer service skills Excellent written/verbal and time management skills Must be able to work independently and possess ability to make independent decisions when circumstances warrant such action Demonstrated ability to hold others accountable Proficiency in Microsoft Office Suite and other Windows-based applications Job Responsibilities Coordinates operational activities of assigned department, including supply maintenance, facilities management requests, networking with other departments and vendors as appropriate, and other office needs as they arise. Monitors and coordinates day-to-day financial administrative activities, including submitting invoices, charge reconciliation, billing, and accounts payable. Ensures timely completion of timekeeping activities in compliance with Children's policies. Monitors and maintains staff schedules; reviews and verifies employee records, transfers payroll hours as directed, and informs manager of any discrepancies. Creates standard and ad hoc departmental reports by compiling, analyzing, and reviewing information from multiple sources. Assists with the preparation and auditing of the departmental or project budget(s) and tracking/monitoring of related expenses. Evaluates current processes and assists with implementing process improvement initiatives. Manages the day-to-day operations of the staff, including, but not limited to, work assignments, task management, time tracking/management, and on-the-job training. Participates actively in the interview process, training, and performance appraisals. Takes an active role in coaching and mentoring the team to ensure continued employee growth and success, both on the team and at the broader Children's organization. May provide disciplinary actions up to and including termination. Assists manager with employee performance evaluations and hiring decisions. May serve on special projects/committees or act as department representative as necessary. Performs other department-specific duties and other assignments as appropriate. Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Administrative Support Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What to Expect/2895392d3ba166e6/?locale=en_US