Security Shift Supervisor - ED

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 2:00 PM Shift End Time 10:30 PM Worker Sub-Type Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. Job Description Works as an empowered employee within established guidelines, procedures, and protocols to provide administrative and dispatching support for the care, welfare, safety, services, and security of hospital personnel, visitors, patients, and property. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience 3 years of experience in security, law enforcement, military, or public relations in a supervisory capacity Preferred Qualifications Some college Education High school diploma or equivalent Certification Summary Valid Georgia driver’s license Heartsaver CPR or BLS CPR at orientation or within 3 months of employment International Association for Healthcare Security and Safety (IAHSS) supervisor certification within 12 months of employment (external candidate) International Association for Healthcare Security and Safety (IAHSS) supervisor certification within 3 months of promotion (internal candidate). (Advanced certification upon consideration and at transfer only) Knowledge, Skills, and Abilities Ability to speak, read, write, and follow written and oral instructions Ability to function independently of constant supervision Ability to apply sound judgment and confidentiality in handling of sensitive information Organization skills Calmness under stress Problem-solving Empathic listening Alertness and observation Ability to write accurate reports Knowledge of the use of a personal computer Job Responsibilities Ensures consistent patrols of facility and follows up on findings of issues related to security, parking, policy compliance, and safety. Ensures posting at designated areas, performance of assigned duties, and completeness of reports of any unusual occurrences. Serves as ambassador for Children’s Healthcare of Atlanta by maintaining and ensuring proper grooming, dress, and appearance as outlined in departmental protocol. Ensures 24-hour control center monitoring and coverage of duties, including alarm monitoring (e.g., fire, boiler, panic, code blue), making code announcements, issuing car seats, and other services/emergency functions. Intervenes in crisis situations and assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property. Remains up-to-date on current security and professional issues through reading and self-study. Ensures cleanliness and organization of assigned post and vehicles. Ensures valet parking for board members, VIPs, patients, and other as needed and directed. Provides guidance, training, and support to staff members. Reports security needs and suggestions to Senior Security Supervisor. Ensures escort availability to anyone requesting this service. Assist Supervisor and/or Manager with development of staff by: being available to teammates, acting as a Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Security Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What to Expect/2895392d3ba166e6/?locale=en_US