Design Operations Manager

We are seeking a strategic and detail-oriented Design Operations Leader to drive operational excellence within our User Experience (UX) organization. This role will play a critical part in optimizing design processes, fostering collaboration, and aligning the team’s work with business objectives. The ideal candidate is an expert in design operations and cross-functional coordination, with a strong ability to design a strategy and turn the strategy into actionable outcomes.

This role offers a unique opportunity to shape the future of our design operations and make a tangible impact on our customer experience and organizational success.

Responsibilities:

• Operational Strategy: Develop and implement scalable processes, tools, Design System and frameworks to support the UX team’s effectiveness and delivery.
• Program Management: Lead the planning and execution of key design initiatives, ensuring alignment with business goals and timelines.
• Process Optimization: Streamline workflows to reduce friction and improve efficiency across research, design, and delivery phases.
• Resource Planning: Collaborate with leadership to forecast resource needs, manage budgets, and support hiring efforts.
• Collaboration Enablement: Facilitate cross-functional alignment between UX, Product, Engineering, and other stakeholders to ensure seamless execution.
• Governance: Establish quality standards, documentation, and reporting mechanisms for consistent design outputs and outcomes.
• Team Development: Advocate for the team’s growth and well-being by creating opportunities for professional development and fostering a positive team culture.

Qualifications:

• Proven experience in design operations, program management, or a similar role within a UX or design organization.
• Strong understanding of UX design processes, tools, and best practices.
• Exceptional organizational and project management skills, with a track record of delivering complex initiatives.
• Excellent communication and relationship-building skills across all organizational levels.
• Ability to thrive in a fast-paced environment and balance strategic vision with tactical execution.
• Familiarity with Agile methodologies and design systems strongly preferred.
• Experience in B2B or ecommerce industries strongly preferred.

Anticipated salary range: $103,500 - $155,295

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/05/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Salary : $103,500 - $155,295