GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

GP Strategies Corporation has an opening for an LMS Training Administrator. This is a full-time, benefitted position and the person will work remotely.

Job Summary:

Provides administrative and system support to learners, facilitators and third party organizations focused on ensuring the efficient, accurate, and timely delivery and tracking of various training programs/curriculum.  

Essential Duties and Responsibilities include the following: 

• Create, schedule, and administer enrollments for learning events in the learning management system.
• Coordinate availability of schedules for instructors and facilities to schedule training events, monitor participation numbers, and ensure minimum delegate numbers are achieved.  Highlight low enrolments to appropriate point of contact.  
• Monitor and receive requests and process them through to completion in accordance with the relevant workflows, processes, and standards.
• Ensure thorough documentation of training course requirements in partnership with team members and suppliers.
• Adjust class offerings/schedules, vendors, catering arrangements, and locations based on scheduled offerings.
• Ensure all course invitations and pre-work are distributed in advance and classes are prepared and properly equipped for each event per outlined requirements.
• Coordinate the ordering and shipment of learning event materials and supplies as required.
• Coordinate with internal and external vendors to arrange conference centers, hotels, trainers, print suppliers, catering and equipment and classroom set-up.  
• Maintain learner attendance rosters and participant history.
  
• Verify data accuracy and modify employee learning records in the learning management system as required.
  
• Maintain course, learner, and billing records for each event, inclusive of vendor invoices learner attendance fees.  
  
• Distribute and collect evaluations from learning event attendees.
  
• Run various standard reports designed to measure program efficiency and value, instructor performance, and learner progress as required.
  
• Meet or exceed established service level agreement (SLA) metrics.
  
• Coordinate and communicate with geographically dispersed team via email, phone, MS Teams, and WebEx.
  
• Support and participate in continuous improvement and root cause analysis (RCA) activities.

Qualifications:

• High attention to detail & data accuracy
• Ability to manage multiple competing priorities
• Strong communication skills, both verbal and written; initiative to track and communicate the status of requests proactively 
  Strong problem solving skills with a focus on continual improvement
• Strong teamwork and collaboration skills

Preferred Requirements:

• Prior experience with SABA Cloud Learning Management System administration
• Project management experience

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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