Senior Lead, Organizational Change Management Consultant

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join the Kyndryl OCM Revolution - Shape the Future of Change! Kyndryl is seeking passionate and driven OCM Consultants to join our team as we revolutionize how organizations embrace change. We're not just implementing change; we're pioneering a new era of data-driven, agile, and human-centered OCM. As an OCM Consultant, you'll play a critical role in helping clients navigate complex transformations. You'll develop and implement data-driven change management strategies, leverage agile methodologies, and utilize AI-powered tools to personalize the change experience and predict potential roadblocks.

Collaborate with cross-functional teams, guide clients through complex organizational change, and contribute to the growth of our global OCM practice by developing and implementing innovative change management strategies that drive successful outcomes.

Ideal candidates possess strong analytical and problem-solving skills, are proficient in data analysis and visualization tools, possess excellent communication and presentation skills, thrive in a fast-paced, collaborative environment, have a passion for helping others succeed, and are eager to learn and grow within a leading technology company. Join us in shaping the future of change management!

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Responsibilities :

Support the implementation of OCM strategies and plans for client engagements.

Conduct change impact assessments and develop tailored communication plans.

Design and develop tailored communication artifacts.

Design and deliver client-specific training programs.

Track and analyze OCM metrics to measure the success of client initiatives.

Collaborate with client project teams to ensure smooth change implementation.

Support the development of OCM proposals and presentations for new client opportunities.

Assist in the development and maintenance of internal OCM tools, templates, and methodologies.

Contribute to the ongoing maturation of OCM practices within the organization.

Support internal change initiatives, such as new system implementations or organizational restructuring.

Participate in knowledge-sharing sessions and contribute to the development of OCM best practices.

Qualifications :

Bachelor's degree in a relevant field (e.g., business, psychology, communications).

1-3 years of experience in OCM or a related field.

Strong communication and interpersonal skills.

Strong analytical and problem-solving skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to work independently and as part of a team.

Seeks and incorporates feedback regularly.

Experience with project management methodologies.

Knowledge of OCM frameworks and methodologies (e.g., Prosci, ADKAR).

Optional / Preferred Qualifications :

Consulting experience

The compensation range for the position in the U.S. is $107,400 to $204,000 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations :

California : $118,200 to $244,920

Colorado :  $107,400 to $204,000

New York City :  $128,880 to $244,920

Washington :  $118,200 to $224,520

Washington DC : $118,200 to $224,520

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note : If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

EEO Language

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Salary : $118,200 - $224,520