Job Description Summary

Reporting to the Manager or Senior Manager, Associate Manager provides direct management of technical staff. The role contributes to setting the tactics required to achieve departmental and plant/business objectives. Through outstanding communication: effective problem solving and active management of ambiguous situations, Associate Manager ensures product safety, product quality and compliance with all relevant global regulations and customer expectations. Success is measured in terms of the frequency and scale of product quality and organizational issues. Through stakeholder engagement, and people development, the Associate Manager produces durable and industry leading results supporting key business drivers. Ensures compliance with BD quality systems, policies, procedures and best practices, and all local, state, federal and BD safety regulations, policies and procedures. Regular, punctual attendance is an essential job function. Ability to read and write and converse in English. Willing and able to uphold BD Values.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities include but are not limited to:

• Engage with the local business and associates toward the effective promotion of organizational goals.

• Proactively identify and work through obstacles that may hinder associates from focusing on and delivering their individual impact goals.

• Ensure the plant/functional quality organization is staffed, organized and resourced to fulfill its obligations and to comply with applicable regulations and procedures.

• Mentor and develop department personnel, including dedicated succession planning and contingency management.

• Function as the technical leader within the competencies managed by the department(s).

• Continuously evaluate departmental progress toward tactical goals and objectives adapting them to meet customer and business needs.

• Development and implementation of best quality practices.

• Manage customer impacting issues; prioritizing quality and compliance minded solutions that uphold the company and its standards.

• Maintain positive and cooperative communication and collaboration with all levels of employees.

• Pursue and maintain a functional knowledge of global regulation affecting the local business.

• Contributes to the attainment of budget goals by managing department spends, may manage a formal budget.

• Other duties as required to support the needs of the business.

• Ensure the plant/functional quality organization is staffed, organized and resourced to fulfill its obligations and to comply with applicable regulations and procedures.

• Development and implementation of best quality practices.

• Contributes to the attainment of budget goals

Position “Specific” Overview

• Manage assigned functional groups within the Quality Organization (example: Quality Systems, Asset Care, or Quality Operations).

• Lead root cause investigations, including Situational Analysis (SI) where defective product has escaped BD Control.

• Be a process advisor for investigations.

• Author and review investigation reports.

• Coach and mentor organization and key investigators on proper investigation skills and methodologies.

• Prepare and deliver root cause investigation and technical writing training materials and deliver training to BDM-PS personnel.

• Provide support for ISO inspections and customer audits.

• Provide regular updates to the plant leadership team regarding events, deviations and investigations

• Identify gaps in critical elements of the Quality System or production process and recommend actions.

• Provide support for sites ISO inspections.

• Provide guidance, coaching and feedback for associates

Supervision:

• Other people leaders: Small Team 1-10 Associates

• Exempt Associates: Small Team 1-10 Associates

• Hourly Associates: Small Team 1-10 Associates

Minimum Education :

• Preferred : BA/BS Degree –Science, Engineering or other relevant field

• Required : Associates Degree – Science, Engineering, or other relevant field with a minimum of 10 years experience working in a Quality rôle.

Minimum Experience :

• 5 years’ experience in relevant discipline

• 5 years’ technical experience

• 3 years’ experience in direct supervision

Proficient/Working KSA:

• Team Building skills

• Communication skills

• Problem Solving skills

• Quality Systems knowledge (cGMP and ISO)

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

BD is committed to providing a robust set of value-based programs and resources that are best-in-class, market-competitive and affordable for all associates and their families.

• Competitive pay

  • Access a portion of your pay before pay day with DailyPay

• Healthcare coverage: No paycheck contributions for eligible associates under a certain salary threshold enrolled in the HSA Basic Medical Plan option, no matter how many dependents you cover.

  • Preventive care covered at 100%.

  • Dental and vision insurance at group rates.

• Paid parental leave up to 6 weeks

• Adoption assistance plan

• 401(k) plan with 75 cents on the dollar matched by BD up to 6% of compensation

• Company paid basic life and AD&D insurance

• Tuition reimbursement

• Discounted home, auto and pet insurance

• Paid holidays and vacation (pro-rated the first year based on actual start date)

All benefits and policies are subject to eligibility and enrollment requirements. Most coverage begins on your first day or the date you become eligible for benefits.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Required Skills

Optional Skills

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Primary Work Location

USA NE - Columbus (East)

Additional Locations

Work Shift