Specialist,Credit and Collections (Hourly)

The Finance team’s goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders. We strive to generate value through providing specialist advice and making recommendations to optimize decision making, delivering transparent processes and implementing governance and controls to mitigate risk.

This position is responsible for professionally and proactively resolving outstanding credit balance receivables for the assigned portfolio in a fast pace environment with the flexibility to shift priorities to ad hoc projects on very short notice. This a temporary position with an end date of 06/30/2024.

Let’s talk about Responsibilities

The primary objective of Credit and Collections (also known as Accounts Receivable in some geographies) specialization within Financial Shared Services Job Family is to check and verifying the validity of credit balances, reviewing sources of this credit, determining if we can recover funds from this credit and resolving through a number of options: recovery to business, credit to customer, assigning to escheatment account for processing to appropriate states.

• Manage aging report to identify and contact customers who have credit balances.
• Collect on Accounts Receivable portfolios by adhering to and executing designated collection strategy with precision follow up and responsiveness.
• Receive inbound and place outbound calls.
• Document all correspondence activity in a concise and accurate manner.
• Communicate and respond to customers requests via email accurately within 24-48 hours.  
• Research and review customer contracts when necessary.

Let’s talk about Qualifications and Experience

Required:

• Must have 2 - 5 years of direct and related research experience preferable in a SaaS or healthcare or medical device company, working with customers and or a sales team.

Required:

• Associates degree in Accounting preferred or equivalent combination of education and experience
• NetSuite or similar ERP experience required.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.