What are the responsibilities and job description for the Customer Care Associate position at 11th Hour Staffing, Inc?
Immediate opening for a Customer Care Associate in the Tipp City, OH area!
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
Responsibilities:
Pay: $16.50/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
Responsibilities:
- Greet and assist clients and visitors with a warm and professional demeanor.
- Answer and direct phone calls, manage emails, and respond to inquiries promptly and courteously.
- Schedule and confirm appointments, maintain the appointment calendar, and handle any changes or cancellations.
- Assist with administrative tasks, including data entry, filing, and document management.
- Use and maintain office equipment and supplies, including computers, printers, and copiers.
- Collaborate with team members to ensure a positive and efficient front desk experience.
- Proven experience in customer service, preferably in a front desk role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
- Willingness to travel to Springfield, Ohio, once a week.
- High school diploma or equivalent; additional education or certifications in customer service or office administration are a plus.
Pay: $16.50/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.
Salary : $17
