What are the responsibilities and job description for the Manager, Customer Analytics position at 1440 Foods Manufacturing?
Our Business:
1440 Foods is a sports and active nutrition company on a mission to energize people to unleash their potential with a focused portfolio of accessible, great-tasting health and wellness brands: Pure Protein® nutrition bars; and Body Fortress® high efficacy protein powders; MET-Rx® high-performance meal replacements.
Key Responsibilities:
Customer Teams Support
- Support customer teams in review of competitive landscape, identify category trends and drivers of performance across promotion, innovation and pricing
- Develop customer pricing strategy in collaboration with customer lead and Director of RGM
- Support customer teams in development of monthly/annual volume forecast and promo calendar
- Support the sell-in / line review process by developing volume and financial scenarios, preparing product P&Ls and collaborating on development of meeting materials & presentations
- Analyze weekly orders and partner with supply teams to ensure best-in-class service levels
- Manage and administer syndicated data, developing quality selling stories based on market-level POS analysis and category opportunities
- Integrate data from various internal and external sources to create comprehensive sales reports and dashboards
- Build positive relationships with customer teams and cross functional teams
- Assist in data preparation and reporting for various meetings, including Customer Meetings, Leadership Team Meetings, Share Reviews and Internal Performance Meetings
- Ad hoc weekly and monthly customer reporting as needed
Corporate Revenue & Trade Management
- Streamline practices, tools, resources and communications among customer teams
- Establish and maintain pricing and trade strategy across customers and products
- Implement and refine pricing models to enhance revenue and profitability
- Develop and monitor key performance indicators to measure the success of pricing strategies
- Monitor and assess customer performance through regular scorecards
- Analyze pricing data to generate insights and make data-driven recommendations
- Assess the effectiveness of promotional activities and adjust strategies as needed, utilizing data and analysis to maximize the ROI of promotions
- Support the sales team in annual/semi-annual customer negotiations, developing analysis and providing recommendations to maximize growth and profitability
- Support the semi-annual market pricing assessment to identify areas of opportunity and implement price increases across products and customers as identified
- Partner with Sales and Finances teams to ensure spending is managed within budget parameters. Support the development of corrective actions as needed.
- Contribute to the build-up of accurate and reliable customer P&Ls per category through proper allocation of gross to net.
Qualifications:
- Bachelor’s degree required
- Minimum of 3-5 years of relevant experience in Sales Strategy, Planning, Operations or similar.
- A strong analytical mindset, an excellent understanding of the P&L and key RGM levers to drive both top and bottom-line growth.
- Experience with market intelligence systems (IRI, Circana, PowerBI and Luminate).
- Excellent communication capabilities, ability to define and build sell-in materials.
- Ability to collaborate effectively with cross-functional teams.
- Results-driven mindset with a focus on meeting and exceeding sales goals.
