Intake Specialist

18 Degrees is where new beginnings come to light for children and families – and could be where your new career does the same! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

We are seeking a welcoming and reliable individual to help ensure all who call or enter 18 Degrees feel welcome, including staff and the people we serve. The individual must immerse themselves in the knowledge of all agency programs and the services they provide. Providing a ‘No Wrong Door’ approach, this individual will be the subject matter expert for both internal and external connections between service teams and their members. Regular and reliable attendance is required.

Data Management:

· Maintenance of the Organizational Chart for the agency and coordination of the impact to other systems such as ADP, Relias and FAMCare (a web-based database).

· Maintaining staff directories and building security by following procedures.

· Entering family/client intake information in FAMCare for programs; and managing meeting calendars.

Administrative Duties:

· Assist in communications, including the monthly agency newsletter and preparing mass mailings.

· Reserving meeting rooms, printing schedules for meeting room doors.

· Ordering, maintaining, and organizing office and kitchen supply inventory.

· Since this position is shared with other employees, all must be cognizant of, relay pertinent information as often as needed, and maintain promptness and consistency when relieving other employees.

Security and Maintenance:

· Opening/unlocking and/or closing/locking the front door based on 18 Degrees operating hours.

· Provide a Calander of closing times for the upcoming month to the VP of Finance and Operations and Executive and Office Manager to coordinate with cleaning company

Qualification Requirements: Good to excellent knowledge of Microsoft Office Programs, ability to manage many tasks and flexibility in managing tasks in a very busy environment. Pleasing tone and patience. Second Language Skills is desirable.

Education Required: High school diploma or equivalent plus secretarial experience.

Visit our website at www.18degreesma.org. AA/EOE

Job Type: Full-time

Pay: $16.86 per hour

Expected hours: 37.5 per week

Benefits:

• 403(b)
• Bereavement leave
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Family leave
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $17