What are the responsibilities and job description for the Program Manager - Family Resource Center position at 18 Degrees?
18 Degrees, a non-profit human service agency serving Western Massachusetts, is where new beginnings come to light for children and families – and could be where your new career does the same!
At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.
- The Program Manager is responsible for the day-to-day supervision and management of the Family Resource Center (FRC) operations.
- The Manager is also responsible for ensuring coordination with the FRC’s Network Service providers; for managing other external community relations; and monitoring community needs. Primary attention and collaboration with the school system and juvenile courts as well as the DCF contract manager.
- The Manager provides administrative supervision for all FRC staff, including the Clinician, Family Partner, Family Support Workers, School Liaison, Group Childcare Workers, and other FRC program staff.
- Works with the Clinician to lead trauma informed and clinically competent services.
- The Manager will oversee coordination of FRC volunteers and work directly with family members and/ or youth, as needed.
- Responsibilities include regular reporting to the Program Director, contract manager and FRC Network on data management, tracking trends with the court and the Child Requiring Assistance [CRA] process, community at large, managing contract requirements and other administrative duties. Ensuring evidence-based practice and fidelity to models used.
Qualification Requirements:
Education Required: Bachelor’s Degree
Minimum Required Experience: Five years post graduate experience with children and families; [Preferred at least five year’s program development and supervisory experience in human services/related field.]
Other Experience: Experience living & working in the neighborhoods served, with an understanding of issues that those individuals and families face and awareness of the strengths families bring.
People of color, LGBTQ individuals, Lived Experience and multicultural/multilingual candidates are strongly encouraged to apply . AA/EOE
Job Type: Full-time
Pay: $24.88 per hour
Expected hours: 37.5 per week
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Pittsfield, MA 01201: Relocate before starting work (Required)
Work Location: In person
Salary : $25
