What are the responsibilities and job description for the Cannabis Guide position at 1861 Market?
Cannabis Guide
Retail – Albuquerque NM – Part Time
This is your chance to be at the forefront of leading the charge to make 1861 Market the standard in cannabis operations. 1861 Market is delivering a personalized and reliable cannabis experience to patients and customers along with exceptional service, value, and convenience. We are seeking a Dispensary Cannabis Guide to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Cannabis Guide is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Cannabis Guide conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
RESPONSIBILITY:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
JOB REQUIREMENTS and ESSENTIAL FUNCTIONS:
- High School diploma or General Education Development (GED) required
- Experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish a plus
- Excellent multi-tasking skills over the phone and in person
- Must be 21 years old to apply
PHYSICAL REQUIREMENTS:
- Perform desk-based computer tasks
- Frequently standing
- Occasionally sitting, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
EQUAL EMPLOYMENT OPPORTUNITY:
1861 Market is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Job Type: Part-time
Pay: From $15.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15