What are the responsibilities and job description for the Cross Functional Associate position at 1Rivet?
Cross-Functional Associate
Shift: Full time
Location: NW Washington DC
Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.
Summary
Dedicated and customer-focused individual who will provide exceptional customer service to both internal and external clients, supporting various office services and ensuring the smooth operation of daily activities. This role involves a diverse range of tasks, from reception and mail center operations to conference room support and office moves.
Responsibilities:
- Provide exceptional customer service to internal and external clients.
- Support office services with daily duties such as reception, copy/print production, mail center operations, conference room support, and kitchen /pantry hospitality
- Ability to understand customer goals and initiatives as well as anticipate needs
- Assist with mail / package sort and delivery to recipients. Shipping and receiving duties.
- Support office moves via packing and moving of furniture and boxes.
- Assist with the fulfillment of copy / print request needs
- Backfill coworkers during lunches, breaks, scheduled and unscheduled absences
- Offer suggestions for process improvements to operation’s procedures during account coverage
- Assist with office supply and copier consumable (toner, staples, etc.) management
- Perform daily inspection and touch point service of copier equipment
- Manage conference room setups & breakdowns – chairs, easels, assist with all tasks associated with events management, etc.
- Assist with maintaining conference space
- Other duties as assigned
Required Qualifications:
- High School diploma or GED
Preferred Qualifications:
- College Degree
- Excellent customer service skills
