What are the responsibilities and job description for the Performance Manager position at 1SEO Digital Agency?
About our firm:
1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers.
Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. .
As the Performance Manager, it is your responsibility to uphold a strong relationship between 1SEO Digital Agency and our clients. This role entails continuous communication with clients and our internal teams to enhance the effectiveness of the client's online marketing programs. The ultimate goal is to assist our clients in generating online traffic that can be converted into valuable leads and new business. This is a performance-driven position, and remuneration will be based on the individual's expertise in Customer Service, Account Management, and Digital Marketing.
\n- Develop, cultivate and retain the growing relationship between 1SEO Digital Agency and its clients.
- Oversee the on-boarding of a new client
- Audit a client account utilizing tools and software along with common base knowledge.
- Review data and details with the client and/or client’s organization.
- Provide monthly reporting and review with clients.
- Maintain multiple spreadsheets.
- Utilize tools and management software.
- Conduct regular calls and meetings with both internal teams and clients.
- Adhere to many other processes and procedures necessary to uphold the agreement between 1SEO.com Digital Agency and it’s clients.
- Become certified in both Google AdWords and Google Analytics.
- MUST HAVE experience in cultivating pre-existing relationships and providing superior service to clients. Project Management skills are extremely beneficial.
- MUST HAVE excellent presentation skills, both oral and written. This is a client-facing role.
- Experience in B2C and/or B2B marketing. Digital Marketing experience is a plus.
- Strong understanding of computers and technology.
- Strong leadership skills and experience working with cross-functional teams.
- Multi-tasker who is unbelievably organized.
- Strong analytical capability with experience in forecasting and website analytics.
- Must have some experience in aspects of strategic marketing and tactical executions.
- Must be self-motivated with an ability to take initiative in a challenging, fast-paced environment with the ability to prioritize many tasks across various teams within the organization.
- Must have a willingness to learn and expand his or her knowledge in regards to SEO, SEM, PPC and SMO.
- Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency.
- Must have the ability to quickly adjust priorities to respond to pressing demands.
What You Can Expect From 1SEO Digital Agency:
You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals.
Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident, yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company.
Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break.
· The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers.
After 90 days of Full-time employment, we offer our full-time employees:
· 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost.
· Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5.
· You can join the 401K after your 1st year of employment, with up to a 4% match.
· Generous incentive program for each anniversary you celebrate.
Salary : $60,900 - $77,100