Executive Assistant

Executive Assistant - Kiln Creek Headquarters
Yorktown, Virginia

1st Advantage Federal Credit Union is currently seeking a full time Executive Assistant to support our Administration Department. Scheduled hours will be 40 hours per week between the hours of 8:30 a.m. to 5:00 p.m. Monday through Friday. Flexibility to work 1 evening a month for the board meeting and to travel once a year for the Executive Strategic Planning Retreat. Occasional (twice a year) weekend work for colleague/foundations events. The Executive Assistant performs a broad spectrum of complex, senior level clerical, technical and administrative duties in support of executive staff and the Board of Directors. Supports a variety of special projects that touch all areas of the organization. Responsibilities require research, analytical and evaluation support for strategic initiatives and goals. This position requires a significant level of diplomacy and trust under limited supervision.

1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings.
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD/D Insurance – no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance – no cost
• Short-term Disability Insurance – no cost
• Employee Assistance Program – no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!

To be considered for this opportunity, please submit your fully completed application and resume through our website.

See below for full job description.

Executive Assistant Essential Functions & Responsibilities

• Provides high level clerical, technical and administrative support to the Executive Team, Board of Directors and serve as back-up to the Senior Executive Assistant & Board Liaison and Administrative Assistant.
• Performs vendor management work through the NContracts software system for Executive staff. This includes but is not limited to: requesting due diligence from current and prospective vendors, maintaining vendor contract information m escalating risk summaries for executive review, ensuring current contracts are stored within the system, and logging critical incidents.
• Balance monthly credit card statements for all executives. Review monthly general ledger reports from FAD for accuracy, forward to supervisor for approval.
• Greets visitors to the Executive wing and maintains effective business relations with staff, management, credit union members, vendors and other business professionals.
• Supports 1st Advantage's 1A Foundation work to include but not limited to assembling donation packages for delivery, communications out to contributors, and summarizing data for executive meetings.
• Attends and transcribes monthly evening board meetings as needed.
• Takes minutes for executive meetings.
• Coordinates travel planning (booking conferences, flights, rental cars and hotels) for Executives and Board of Directors. Attends annual off-site Executive Strategic Planning Retreat that includes overnight travel.
• Supports colleague events throughout the year to include assistance in planning and event presence.
• Assists project management in facilitating executive work.
• Prepares invoices and tracks financials for CUSOs.
• Other projects and duties as assigned.

Performance Measurement

• Performs analytical work with great attention to detail and minimal errors.
• Serves as a back-up for Board meetings as needed and transcribe minutes for that meeting.
• Resolves or appropriately refers questions, requests, complaints and problems in a timely and professional manner.
• Performs assigned functions in accordance with policies and procedures and promotes goodwill and a positive image of the Credit Union.
• Researches, compiles, prepares, analyzes, evaluates and supports projects, initiatives or strategic goals as designated by the various business lines.
• Supports the community outreach activities such as the 1st Advantage Foundation.
• Performs special projects as assigned.

Qualifications:

Experience Five years to eight years of similar or related experience.

Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussion involves a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

High degree of professionalism.
Exceptional customer service and interpersonal skills are essential.
Able to handle sensitive and confidential issues with maturity, professionalism and diplomacy.
Must have flexibility to work non-standard work hours when needed.
Proficient typing skills; solid analytical, creative and problem-solving abilities.
Well organized with strong attention to detail.
Proficient in Microsoft office software to include Outlook and Excel; experience with basic office equipment.
Excellent verbal and written communication skills are mandatory for this position.

Physical Requirements

Talking - Effective verbal communication to convey and acknowledge receiving detailed or important instructions, accurately, loudly, or quickly.

Average Hearing - Able to hear average or normal conversations and receive ordinary information to communicate effectively.

Finger Dexterity - Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together to use office equipment such as phones, computers, scanners, and other office machinery.

Repetitive Motion - Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities - Average, ordinary visual acuity necessary to prepare or inspect documents, read email and computer screens, and operate office machinery.

Physical Strength - Sedentary work; sitting at a desk or workstation a majority of work hours. Exerts up to 25lbs. of force occasionally and required to lift up to 25lbs.

Ability To Operate a Motor Vehicle: Ability to operate a motor vehicle with no restrictions. Employee must maintain a valid active license and insurance policy.

Reaching and Stretching - Reaching and stretching, below the shoulders, to access files, checks, documents, or office equipment on and across shelves, counter, and desks.

Work Environment Standard office work environment.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Requirements: Offers of employment are contingent on a satisfactory criminal background and credit history check.

EOE/M/F/Disability/Vet

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.