What are the responsibilities and job description for the Customer Service position at 1ST CHOICE FAMILY SERVICES INC?
Job Details
Description
Our growing business is looking for a skilled problem solver to join our team as Customer Service Professional. We need an enthusiastic individual who can assist clients with their daily needs. The successful candidate for this role will have a strong command of the company's policies, and be well-trained to better assist each client based on their individual service plan.
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Communication method(s) used:
- Phone
- Chat
Hours per week:
- 15-20
- 20-40
Customer Service Professionals Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
Work Remotely
- No
This Position Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Types: Full-time, Part-time
Salary: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Home Health
Weekly schedule:
- Self-determined schedule
Work setting:
- In-person
Job Types: Full-time, Part-time
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Weekend availability
- Driver's License (Preferred)
Qualifications
Salary : $14 - $16