What are the responsibilities and job description for the Front Desk Clerk position at 1st Choice Inn?
About Us:
1st Choice Inn is a professional hotel dedicated to superior hospitality. We foster an agile and welcoming work environment, ensuring excellence for both our guests and staff. As a team, we are committed to creating a seamless, enjoyable experience for everyone who walks through our doors. (Training available).
Position: Front Desk Clerk (Shift: Monday - Tuesday, 3 PM - 11 PM)
Workplace: Drug-Free Environment
Overview:
We are looking for a motivated and customer-focused Front Desk Agent to join our team. In this role, you'll be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a passion for hospitality, and a commitment to delivering excellent guest experiences. This position also requires assisting with hotel laundry duties.
Responsibilities:
- Greet guests upon arrival, offering helpful information about the hotel's amenities and services
- Check guests in, process payments, and manage reservations
- Respond to phone calls, emails, and guest inquiries promptly and professionally
- Assist guests with requests or concerns during their stay to ensure satisfaction
- Keep the front desk area clean, organized, and well-stocked
- Manage laundry room operations including operating washers and dryers, washing, folding, drying, and stocking inventory ensuring completion for Housekeeping staffs arrival
- Collaborate with other hotel departments to meet guest needs and exceed expectations
Requirements:
- Previous experience in a front desk or guest services role is a plus, but not required. Training is available
- Strong customer service skills and the ability to manage guest requests with professionalism and care
- Excellent phone etiquette and communication abilities
- Knowledge of hospitality management practices and procedures is helpful
- Ability to assist with laundry tasks as needed, including washing, folding, and stocking
- Drug-Free Workplace: 1st Choice Inn is committed to maintaining a drug-free environment for all employees
Why Join Us?
This is a fantastic opportunity to work in a dynamic hospitality setting, interact with guests from diverse backgrounds, and be a key part of a team that prioritizes guest satisfaction. If you're passionate about providing exceptional service in a fast-paced environment and don't mind lending a hand with laundry duties, we would love to hear from you. Apply now to become part of the 1st Choice Inn team!
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- No weekends
Work Location: In person
Salary : $14