Demo

Front Desk Clerk

1st Choice Inn
Rawlins, WY Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025

About Us:
1st Choice Inn is a professional hotel dedicated to superior hospitality. We foster an agile and welcoming work environment, ensuring excellence for both our guests and staff. As a team, we are committed to creating a seamless, enjoyable experience for everyone who walks through our doors. (Training available).

Position: Front Desk Clerk (Weekend Shift: Saturdays and Sundays, 3 PM - 11 PM)
Workplace: Drug-Free Environment

Overview:
We are looking for a motivated and customer-focused Front Desk Agent to join our team. In this role, you'll be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a passion for hospitality, and a commitment to delivering excellent guest experiences. This position also requires assisting with hotel laundry duties.

Responsibilities:

  • Greet guests upon arrival, offering helpful information about the hotel's amenities and services
  • Check guests in, process payments, and manage reservations
  • Respond to phone calls, emails, and guest inquiries promptly and professionally
  • Assist guests with requests or concerns during their stay to ensure satisfaction
  • Keep the front desk area clean, organized, and well-stocked
  • Manage laundry room operations including operating washers and dryers, washing, folding, drying, and stocking all inventory. Ensuring completion for Housekeeping staffs arrival.
  • Collaborate with other hotel departments to meet guest needs and exceed expectations

Requirements:

  • Previous experience in a front desk or guest services role is a plus, preferably in a hotel or resort environment
  • Strong customer service skills and the ability to manage guest requests with professionalism and care
  • Excellent phone etiquette and communication abilities
  • Knowledge of hospitality management practices and procedures is helpful
  • Ability to assist with laundry tasks as needed, including washing, folding, and stocking
  • Must be available to work weekends
  • Drug-Free Workplace: 1st Choice Inn is committed to maintaining a drug-free environment for all employees

Why Join Us?
This is a fantastic opportunity to work in a dynamic hospitality setting, interact with guests from diverse backgrounds, and be a key part of a team that prioritizes guest satisfaction. If you're passionate about providing exceptional service in a fast-paced environment and don't mind lending a hand with laundry duties, we would love to hear from you. Apply now to become part of the 1st Choice Inn team!

Job Type: Part-time

Pay: $14.00 per hour

Expected hours: 16 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Every weekend
  • Holidays
  • Weekends only

Work Location: In person

Salary : $14

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