What are the responsibilities and job description for the Medical Receptionist position at 1st Classen Physical Therapy?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role is crucial in maintaining a welcoming environment while managing administrative tasks efficiently. Experience in a medical office or clinic setting is preferred.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle patient inquiries and provide information regarding services offered.
- Maintain accurate patient records using electronic health record systems such as eClinicalWorks, Prompt, etc.
- Process insurance verifications and assist with medical billing inquiries.
- Perform clerical duties including filing, data entry, and managing correspondence.
- Ensure the front desk area is organized and presentable at all times.
- Collaborate with healthcare providers to ensure seamless patient care.
Qualifications
- Strong understand and useability of electronics and software with ability to learn quickly including Google Suites, Prompt, eClinical, etc.
- Front desk experience or customer service experience preferred.
- Strong typing skills with attention to detail and accuracy in data entry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
- Knowledge of medical billing processes is advantageous but not required.
- Strong organizational skills and ability to work independently as well as part of a team.
If you are passionate about providing excellent patient care and have the skills necessary to thrive in a busy medical environment, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $13 - $16