What are the responsibilities and job description for the Bankruptcy Administrator/Collector position at 1st Community Federal Credit Union?
Under general supervision but must be able to make independent decisions based on established policy and procedure to set up and track bankruptcy cases. Ensures deadlines are met for bankruptcy documents and follows up accordingly. Track delinquent Credit Cards from 30 to 60 days delinquent. In addition, will track all GAP, extended warranty, and other refunds from auto dealers. Also works Credit Disputes within eOscar.
PRIMARY DUTIES
- Tracks assigned delinquent loans and negative accounts and determines actions to take on each account including repossession of the collateral. Documents actions taken.
- Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments and negotiating payoff deadlines or payment plans. Follows up with accounts as needed and documents all member interactions.
- Sets up Bankruptcies in the collection system and handles bankruptcy administration which includes posting trustee checks for payment to various bankruptcies. Maintain diligence on trustee check amounts to identify when the loan can be re-aged to match the bankruptcy plan.
- Maintain tracking system as to bankruptcy filing dates and discharge dates through Pacer, a service provided by the federal judiciary for electronic access to federal court case information. In addition, maintains tracking system for GAP, extended warranty, and all other refunds from auto dealers.
- Prepares and scans re-affirmation agreements and follows up to make sure we receive the reaffirmation in the allotted time. Also prepares proof of claims or reaffirmations as may be required by the particular bankruptcy.
- Conducts skip tracing research as necessary. This may involve contacting friends, relative, law enforcement agencies, and door knocks.
- Represents the Credit Union to the members and the community in a courteous and professional manner at all times.
- Complies with all applicable policies, procedures, laws, and regulations, with particular regard to the FDCPA (Fair Debt Collection Practices Act).
Education: High school diploma or equivalent.
Experience: One year of business, collecting, or financial related experience preferred.
