Landscape Design/Sales Associate

Overview
1st Impressions Landscape & Garden Center is looking for an energetic and driven individual interested in being a part of our growth and success as a Premier Landscape Company and Garden Center in Central Ohio. We are searching for a full-time Landscape Design/Sales Associate to provide creative and unique landscape designs and/or estimates to potential clients requesting installation, construction, and maintenance services. You should have the knowledge to select the appropriate plant and hardscape materials for each individual job while also responding to all client questions and concerns throughout the installation process. Ultimately, you must possess a thorough knowledge of the entire design and construction process and a willingness to assist in sales operations alongside industry professionals.

PRINCIPLE DUTIES AND RESPONSIBILTIES:

1. Design, Sales, and Marketing

• Follow up on sales leads within 24 hours striving to promote 1st Impressions Landscape & Garden Center as a quick response, customer service-oriented business.
• Meet with clients to determine landscaping needs and desires, explaining the design process from the drawing table to completion of installation and/or construction.
• Take photographs and notations of sites and record necessary measurements to develop site plans, as needed, at the time of initial meeting.
• Research materials for projects to ensure specifications and standards for quality are met. Solicit quotes from vendors for materials and negotiate costs to increase margins and allow for competitive estimating.
• Generate client estimates and drawings to be presented to the client with a written description of the work to be completed and a total price. Prepare internal work orders, purchase orders and construction drawings for the production and execution of sold jobs.
• Monitor projects through completion assuring that implementation of designs meets customer and design expectations as specified on drawings or through the provided estimates. Provide feedback to the Production Manager and Crew Leaders to ensure jobs are completed per specifications.
• Assist crew leaders in maintaining proper records. Including the time spent, equipment and materials utilized, understanding work orders, purchase orders and change orders.
• Work with the Maintenance Sales Team to provide information regarding additional and/or ongoing services available to customers.
• Participate in ongoing sales promotions and assist in development of materials.
• Assist the Sales & Production Manager as further directed.

2. Customer Service & Quality Control

• Assist with customer service calls to ensure all calls are addressed within 24 hours, acknowledging and identifying problems. Implement by following the company’s protocol for ‘Call to Action’.
• Maintain open communications with customers to strive for excellence in service standards.

3. Flexibility

• Assist in management and provision of off-season snow removal services.

Experience

• Associates degree in Landscape Design and Construction or related field.
• Extensive sales/customer service experience required. Knowledge of horticulture preferred.
• Minimum of 2 years practical field experience installing landscape projects.
• Proficient in Microsoft Office and LMN.
• Excellent interpersonal, oral, and written communication skills.
• Valid driver’s license and exemplary driving record required.
• Self-motivated individual with a positive attitude and creative mind.

Join us in creating beautiful outdoor spaces that enhance the quality of life for our clients!

Job Type: Full-time

Schedule:

• Day shift

Ability to Commute:

• Sunbury, OH 43074 (Required)

Ability to Relocate:

• Sunbury, OH 43074: Relocate before starting work (Required)

Work Location: In person