What are the responsibilities and job description for the Accessioning/Customer Service Specialist (Part-time or Full-time) position at 20/20 Gene Systems Inc.?
Responsibilities:
This role will primarily focus on reporting and daily portal management (~60% of the time), with the remaining 40% dedicated to customer service.
- Input patient data into the Lab Information System, ensuring accuracy and completeness.
- Perform specimen accessioning by confirming patient ID, physician information, and collection details, and accurately label specimens.
- Manage specimen accessioning efficiently to provide quality specimens for laboratory testing.
- Address data queries and make necessary corrections.
- Retrieve information from the research team to assess completeness, accuracy, and errors in records.
- Maintain the integrity of sensitive patient information.
- Participate in troubleshooting measures during system malfunctions.
- Collaborate with team members to meet data entry and cleaning timelines.
- Familiarize with current CLIA best practices and guidelines.
- Perform some administrative tasks.
- Provide customer service, including contacting customers via call.
Requirements:
- Ability to multitask in challenging and busy circumstances.
- Flexibility, positive attitude, and strong work ethic.
- Proficiency in computer skills with the ability to learn new software.
- Experience in data management preferred.
- Proficiency in using various databases.
- Critical thinking and analytical skills.
- Strong attention to detail in a fast-paced environment.
- Ability to read and interpret department documents.
If interested, please provide your resume and cover letter
Additional Benefits for FULL TIME EMPLOYEES
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- 401(k)
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Gaithersburg, MD 20877: Relocate before starting work (Required)
Work Location: In person
Salary : $18
