Change Management Specialist - Healthcare

Overview

Join a leading federal healthcare consulting contract as a Change Management Specialist, dedicated to transforming healthcare for veterans through strategic change initiatives. This career growth opportunity involves performing tasks that require a multidisciplinary approach to managing change and transition within healthcare organizations, programs, and projects. The Change Management Specialist will develop and implement transition management plans, manage communications for major initiatives, conduct risk assessments, and drive organizational transformation and culture change. Key responsibilities include completing change management assessments and strategy, identifying and managing anticipated resistance, and creating actionable deliverables such as communication plans, roadmaps, coaching plans, training plans, and resistance management plans.

As the designated Change Management Specialist, you will support and engage senior leaders, contribute to organizational design and define roles and responsibilities, and integrate change management activities into project plans. You will evaluate and ensure user readiness, manage stakeholders, track and report issues, and define and measure success metrics to monitor change progress. The ideal candidate will possess Prosci certification and have experience applying Prosci methodologies and change management practices in a union environment. Your expertise in healthcare revenue cycle operations, provider network management, or provider relations will be invaluable in driving successful change initiatives and enhancing the overall effectiveness of healthcare services for veterans. Join us in this rewarding role to make a significant impact on veteran healthcare through effective change management.

Responsibilities

• Develop and implement transition management plans for healthcare organizations, programs, and projects.
• Manage communications associated with major initiatives.
• Conduct risk assessments and drive organizational transformation and culture change.
• Complete change management assessments and develop change management strategies.
• Identify and manage anticipated resistance to change.
• Create actionable deliverables, including communication plans, roadmaps, coaching plans, training plans, and resistance management plans.
• Support and engage senior leaders throughout the change process.
• Contribute to organizational design and define roles and responsibilities.
• Integrate change management activities into project plans.
• Evaluate and ensure user readiness for change initiatives.
• Manage stakeholders and track and report issues related to change management.
• Define and measure success metrics and monitor change progress.
• Utilize Prosci methodologies and best practices in change management.
• Apply change management practices in a union environment (preferred).

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum of six years of experience in change management within healthcare organizations.
• Prosci certification (preferred).
• Proven expertise in healthcare revenue cycle operations, provider network management, or provider relations.
• Experience developing and implementing transition management plans.
• Strong skills in conducting change management assessments and developing strategies.
• Ability to create and execute communication plans, roadmaps, coaching plans, training plans, and resistance management plans.
• Experience supporting and engaging senior leaders and managing stakeholders.
• Familiarity with applying change management practices in a union environment (preferred).
• Excellent organizational, communication, and leadership skills.

About CVP

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation and build a healthy, safe, and equitable world—a future we call What’s Next. 

What do we do? We do work that matters like advancing mental and behavioral health, streamlining immigration, and improving access and outcomes for underserved populations including Veterans, people experiencing homelessness, and rural American residents.  

How do we do it? Our team of industry experts deliver integrated, innovative solutions in Healthcare Research & Technology, Digital Transformation, Data Science, Cybersecurity, Marketing Communications & Change Management, and Strategy & Transformation. 

Why do we do it? Our core values define the CVP culture, guide our decisions, and enable our client-focused mission. We’re relentlessly focused on making a difference and building What’s Next for our clients and their customers. 

We believe diversity, equity, and inclusion are essential components of our individual and collective success, and our commitment to hiring and supporting Veterans has earned us three HIRE Vets gold medallions. Join us to start or advance your career with a mission-focused firm transforming healthcare, enhancing security, and making government work better. 

Customer Value Partners, LLC is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.