Theater General Manager

Job description

Here’s what you’ll do as a Theater General Manager

• Field phone and internet inquiries from potential customers for weddings, corporate events, and entertainers
• Act as the primary point of contact for event organizers and clients, addressing concerns and ensuring a high level of customer satisfaction
• Recruit, hire, train, and supervise all staff instilling the highest quality products and hospitality including all contractors and vendors operating in conjunction with the venue
• Attend weekly meetings with Caterer to ensure the programming of the event is correct, services are timely, & of the highest quality
• Review invoices and menu proposals for financial and customer service correctness
• Coordinate tours for prospective customers to the appropriate staff, conduct tours when needed
• Maintain all business records physically & electronically in an orderly fashion, and supervise all direct staff of venue
• Prepare invoices, collect funds, and reconciles all financial aspects for events
• Keep an in-house ledger of revenues and expenses, maintain a fiscal tracking system to assure venue is meeting financial goals
• Maintain an in-house & a public calendar
• Ensure compliance with all governmental oversight: health, liquor licensing, parking, etc.
• Maintain certification for bar and kitchen supervisor

Here’s what you’ll already have to be a successful Theater General Manager

• Minimum of five years of customer service experience
• Minimum of four years in a management role supervising more than six employees
• Proven leadership and organizational skills
• Driven with high levels of self-motivation and expectations with strong verbal and written communication skills
• Proficiency in Microsoft Office and computer operation
• Professional and personable; exceptional guest relation skills
• Able to manage and prioritize multiple tasks and projects simultaneously
• Commitment to a safe and clean workplace

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $80,000 - $90,000