IT Director

Job Summary:

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service.

Supervisory Responsibilities:

• Hires and trains IT staff.
• Schedules, organizes, and assigns projects to members of the IT team.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Leads development and implementation processes for the organization’s IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits or investigations.
• Develops and maintains relationships with external IT vendors and service providers.
• Coordinates multisite IT systems via enterprise resource planning (ERP).
• Lead Automation and System Integration Efforts: Collaborate with the internal Business Transformation group to automate key manual processes, including crew scheduling, pilot payroll, and technical operations management (inventory control and maintenance planning), with a focus on transitioning to a paperless environment.
• Oversee the cross-functional integration of critical systems within flight operations, technical operations, HR, and finance.

• Streamline data flow across platforms to eliminate inefficiencies and support more informed decision-making.
• Enable operational scalability through improved system functionality and integration.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in latest technology for IT systems and management.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Strong Excellent analytical and management skills.
• Excellent interpersonal skills.
• Through understanding of IT and practical applications to support the company’s goals.

Education and Experience:

Education:

• Bachelor’s degree in computer science, Information Technology, or related field required; master’s degree or relevant certification, (e.g. PMP, ITIL, Agile) preferred.
• At least ten years of experience managing an IT department.

Experience

• 2 years of experience in software development and support preferred.
• 3-5 years in a leadership of management role.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.