What are the responsibilities and job description for the Manager, Business Operations position at 21Tech | Talent Table?

Our client, the world's leading entertainment streaming service, is looking for a Manager, Business Operations, to act as a parental leave backfill to manage our Client's operational insights tools within Marketing. This role will be responsible for partnering across multiple diverse sets of teams, including marketing, data science, finance, and product teams, to put together an infrastructure that can enable our Marketing operations and insights.

This is an onsite 10-month contract based in Los Angeles, CA. The candidate must be in the US and not hold an H1B Visa status. The hourly rate is $140 per hour. Benefits are available through Talent Table. There is no C2C.

Responsibilities :

Third-Party Marketing Tools : Manage the ongoing support and roadmaps for our Client's third-party tools in the Marketing ecosystem, including Sprinklr, CreatorIQ, MailChimp, Salesforce insights, and other early-stage pilot programs with GenAI tools.
Scalable Key Performance Indicators (KPIs) : Develop, iterate, and report a global suite of marketing metrics with stability, uniformity, simplicity, and ease of use at the forefront. This will also be in deep partnership with marketing, finance, and data science teams on which the adoption of a global suite of marketing metrics is dependent.
Data Infrastructure : Partner with our Client's internal applications team, data science team, finance, and marketers to build the connected data infrastructure to enable the best operational business decisions.

The Ideal Candidate Is / Has :

7 years of experience in a highly cross-functional marketing role (e.g. business operations, chief of staff, project manager, strategy & operations, or other roles that require heavy cross-functional interaction and influence coupled with a blend of operations and analytical skills)

Strong written and verbal communication capabilities with the ability to 1) provide recommendations in a clear and concise way by making complex problems simple and, 2) engage with global stakeholders and drive alignment across teams.

Has experience in learning quickly outside of their key skill sets and successfully launching projects from ideation to adoption.

Has experience launching tools to marketing departments, with potential experience with Sprinklr, Creator IQ, Salesforce, Generative AI tools, or other marketing tools.

Experience or background with both marketing and technical teams, such as data science and engineering. High comfort level with managing projects independently.

Salary : $140

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