National Agency Account Director

Salary: $95-$110K base commission
Location: Marietta, GA Preferred
Other locations: Provo, UT or Richmond, VA

Hybrid: In Office 2 days (Thursday a must), Remote 3 days
Industry: 80% Print/20% Digital

5 years of Ad agency experience is required.

You will be reporting directly to the VP. This company focuses mostly on direct mail accounts. You will be a dedicated Account Director on one or two accounts.

Our client is a team of direct response marketing experts. They lead the industry in direct mail advertising, data-driven, results-oriented marketing campaigns. They help brands create impactful, personalized direct mail strategies that drive engagement, conversions, and ROI. The team thrives on innovation, collaboration, and a deep understanding of consumer behavior to deliver high-performing direct mail solutions.

Client Leadership & Strategy:

• Serve as the primary point of contact for clients, understanding their marketing goals and delivering strategic direct mail solutions.
• Develop and execute data-driven direct mail campaigns, leveraging audience segmentation, personalization, and response analytics.
• Act as a trusted advisor, providing clients with insights on direct mail trends, best practices, and emerging technologies.
• Collaborate with internal teams (creative, data analytics, production, and media) to develop and optimize campaign strategies.
• Flawless execution/processing on client weekly/monthly orders
• Non-standard penetration reports
• Suppression list uploads
• Tracking number provision
• Non-standard Match-back analysis outside of ROI Tool
• Process National Monthly Orders
• Consult with NAD or NAM if necessary
• Finalize Route selections
• Submit creative requests
• Oversee versioning and verify all versions are accurate
• Process Franchisee Monthly Orders (If applicable)
• Consult with NAD or NAM if necessary
• Finalize Route selections
• Submit creative requests
• Obtain client supplied imagery/graphic elements
• Tracking number test/verification/: QR codes and URL verification
• Follow-up on Proofs Awaiting Client Approval
• Postal Verification Email (confirmation that campaign arrived at USPS as intended) when client is decentralized or franchise-level structure
• Escalation to NAD or VP when/if Campaigns are late
• Facilitate ROI Tool installation/connections if necessary
• Assist Analytics Department with customer reporting as requested
• Facilitate manual upload to ROI Tool if connections are not available

Qualifications:

• Associate’s degree in Marketing, Business, or a related field.

• At least 5 years of ad agency experience in client support, client-facing, or account management roles, or 5 years of work experience

• Expertise in Excel, Word, PPT and more.

Recruiter