Are you ready to make your mark in the world of premium chocolate? We are on the lookout for a passionate and dynamic Regional Manager to lead and elevate our boutique operations across the Northeast US, with a special focus on New York City. In this pivotal role, you will embody the essence of our brand while driving sales, nurturing talent, and ensuring that every boutique delivers an exceptional experience.

Your Mission
As a Regional Manager, you will oversee the operations of multiple retail stores in the Northeast area, ensuring each location meets sales targets, maintains operational efficiency, adheres to company standards, and provides outstanding customer service. You will lead and support store management teams, analyze sales data, and implement strategic initiatives to maximize profitability. You’ll be the vital link between our headquarters and boutique teams, transforming strategic ambitions into tangible results.

Key Responsibilities:

• Boutique Excellence: Collaborate with Boutique Managers and their teams to enhance daily operations, ensuring every location reflects our brand’s values. Maintain high operational standards, including visual merchandising and compliance with company policies.
• Sales Performance: Develop and implement initiatives to exceed sales targets, leveraging key performance indicators to optimize performance. Review and approve store budgets, monitoring expenses to ensure profitability.
• Team Development: Inspire, mentor, and empower your teams to unlock their full potential, fostering a culture of excellence and collaboration. Recruit, hire, and develop store management teams while providing ongoing training on sales techniques and customer service.
• Customer-Centric Leadership: Encourage your teams to deliver unparalleled customer experiences that turn every visit into a memorable journey.
• Network Growth: Identify and seize opportunities to expand and optimize our boutique network.

Your Profile:

• Proven experience in a similar role within premium retail, demonstrating a strong track record of delivering results.
• Exceptional leadership and communication skills, adaptable to various levels of interaction.
• Enthusiastic about spotting opportunities, building partnerships, and strengthening relationships.
• Passionate about creating exceptional customer experiences that reflect our commitment to quality and innovation.
• A strategic thinker who is hands-on, driven, and thrives in a fast-paced environment.

Why Join Us?
Become part of a storied brand recognized globally for its excellence and innovation. This role beautifully combines strategic impact with hands-on leadership, allowing you to shape the future of our premium retail network in one of our key growth markets.

This role requires traveling to DC twice a month and Philly twice a month

Salary: $105k bonus