What are the responsibilities and job description for the Credit Specialist position at 2M Company?
2M Company is part of the largest national wholesaler (a division of Headwater Companies www.headwaterco.com ) in the United States, specializing in water equipment components for the residential, commercial, and irrigation systems installed by our customer, the professional contractor (no homeowners). We are known in our local markets as having quality service, long-term quality people, and only representing the top manufacturers in the industry. Headwater Companies is a Division of Franklin Electric, a publicly traded company on the NASDAQ stock market under the symbol FELE.
2M Company is hiring a full-time credit specialist. Flexible work hours available. Experience in customer service and accounts receivable is preferred but not required. $20-22/hr based on experience, with increase available after 90 day probationary period, with an option of monthly bonus.
DUTIES AND RESPONSIBILITIES
- Review monthly AR reports and identify accounts needing attention
- Communicate with credit manager, customers, and branch personnel on collection issues
- Respond promptly to customer inquiries for information and documentation requests on their accounts
- Document communications with and regarding customer accounts
- Monitor and release orders placed by past due and over-limit customers
- Work with customers to ensure timely payment of their accounts
- Assist with other tasks in the finance department as necessary
POSITION QUALIFICATIONS
Skills and Abilities
- Ability to communicate well via phone and email
- Ability to work well with others
- Attention to detail
- Organization skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Accounts receivable: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: In person
Salary : $20 - $22