What are the responsibilities and job description for the Logistics Coordinator position at 2Modern?
About the Role
As the Logistics Coordinator, you will work closely with 2Modern’s network of vendors and freight partners to ensure 2Modern’s Residential and Trade customers receive their Large Furniture orders in a safe and timely manner.
Your day-to-day will involve creating and coordinating shipments with vendors via various online platforms, as well as regular engagement with 2Modern’s Customer Support and Trade Sales teams to communicate updates in shipping schedules, service upgrades, shipping quote requests, and other ad-hoc tasks that may arise.
The ideal candidate is looking for a long-term position where they will collaborate with a team of friendly, like-minded individuals who are focused on Excellent Customer Service by providing best-in-class freight delivery solutions.
Core Responsibilities and Daily Activities
- Coordinate timely and accurate shipments between shippers and carriers
- Ensure accuracy of shipping documents
- Identify and fix shipping errors
- Problem-solve transportation challenges before or during transit
- Collaborate with internal teams on follow-ups and ad-hoc requests
- File and manage Shipping Claims (Damage, Loss, etc)
Requirements
Skills and Qualifications
- Strong communications skills
- Excellent organizational capacity
- Collaborative attitude
- Solution-oriented mindset
- Critical- and Lateral-thinking ability
- Research and analysis skills
Preferred Qualifications
- Familiarity with best practices in Residential and White Glove freight management
- Ability to use data in making logistics more efficient
- Strong customer service capabilities
- Understanding of both warehouse and transportation management
- Capacity to multitask
- Strong time management skills
- Ability to prioritize tasks based on needs and workflow
- Experience working with ecommerce, CRM systems, and fulfillment
Hours: This position is full-time and is remote/telecommute, 40 hours a week, open to candidates with standard working hours for a shift between (7am – 4pm Pacific) weekdays.
Start Date: Immediate
Please include the following with your application:
- Resume
- Hourly Rate or Current Salary Requirements
- Available start date
- 3 References