What are the responsibilities and job description for the Logistics Coordinator position at Project Homeless Connect?
JOB TITLE: Logistics Coordinator
REPORTS TO: Executive Director
LOCATION: 1031 Franklin St, 2nd Floor, San Francisco, CA 94109
EMPLOYMENT STATUS: Part-time, non-exempt
PROGRAM DESCRIPTION
Project Homeless Connect (PHC) is fiscally sponsored by Community Initiatives. PHC strengthens and utilizes collaborations with city agencies, businesses, and organizations to provide comprehensive, holistic services at service events and through continued care for those at risk of becoming homeless, currently homeless, or transitioning from shelter to permanent housing.
JOB SUMMARY
The Logistics Coordinator is a key player in our organization, working closely with the Operations Team to ensure seamless execution of service operations and special events. This role provides crucial support to the Everyday Connect Program, requiring strong technical skills, including Salesforce data migration and survey data analysis.
Key Responsibilities - Program Logistics
· Design large-scale event layout maps and timeline materials, including floor plan design, in collaboration with the Operations Manager.
· Lead print needs for all events and manage print deliverable timelines to ensure timely delivery.
· Create event schedules and timelines for the week and day of the Community Day of Service (CDoS) event.
· Facilitate Parking Permit including creating and posting No Parking permits after approval from the Operations Manager and ensure timely removal per event as needed.
· Support the Operations Manager with transportation arrangements for PHC services and events as required, including vans (dental), buses from Bayview, and moving trucks as needed.
· Coordinate with paid and in-kind vendors to secure CDoS special event needs (meals, coffee, water, pet supplies, shower trailer).
·Set up and support PHC IT infrastructure at large-scale CDoS events, coordinating with venue IT personnel.
· Set up and support PHC IT infrastructure at large-scale CDoS events, coordinating with venue IT personnel.
· Oversee day-of-event setup and breakdown, including training staff and volunteers and maintaining proper checklists for both large and small events.
· Ensure all supplies and event materials are tracked, checked, and returned to appropriate places to prevent loss.
· Manage inventory and facilitate purchase requests for needed items for all events, including CDoS, keeping event storage areas tidy, organized, and appropriately stocked.
· Supervise pre-event preparation of supplies in storage (excluding Core Senses and Volunteer supplies).
·Oversee event data management, including CDoS participant and service provider data.
·Amend program reporting templates for mid-year and end-of-year reports, making recommendations for modifications and improvements.
· Implement evaluation processes, including debriefs with staff
· Oversee day-of-event setup and breakdown, including training staff and volunteers and maintaining proper checklists for both large and small events.
· Ensure all supplies and event materials are tracked, checked, and returned to appropriate places to prevent loss.
· Manage inventory and facilitate purchase requests for needed items for all events, including CDoS, keeping event storage areas tidy, organized, and appropriately stocked.
· Supervise pre-event preparation of supplies in storage (excluding Core Senses and Volunteer supplies).
· Oversee event data management, including CDoS participant and service provider data.
· Amend program reporting templates for mid-year and end-of-year reports, making recommendations for modifications and improvements.
· Implement evaluation processes, including debriefs with staff.
Administrative Logistics
· Salesforce Build & Maintenance: Build and modify custom objects for agency-wide interagency service provider communication tracking. Update the service provider Salesforce database as needed in partnership with the Services team.
· Create No Parking signs for EDC offsite and CDoS events.
· Update the CDoS manual where relevant and appropriate
People Logistics
● Lead in-office admin volunteers: delegate tasks and ensure the quality of execution.
● Serve as the main point of contact to service providers & staff during events, including CDOs events.
Additional Functions
● Supporting logistics of in-house operations such as organize the office supplies including the CDoS and Office supplies storage and maintain the tidiness.
● Serve internal workgroups as requested.
● Be available to work some evenings and weekends as needed and other duties, as assigned.
COMPETENCIES
· Communication (Written): Delivers written communications that have clarity and impact, including emails.
· Communication (Verbal): Effective listener; clearly and thoughtfully communicates in friendly manners with others in person and on the phone.
· Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines.
· Time Management: Organizes and establishes priorities; gets the job done in a timely manner.
· Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support, whether internal or external.
· Computer Proficiency: Skilled in computer-based work tasks; technology enhances job performance.
· Teamwork: Accountable to the team; participates effectively in group and teamwork; collaborates positively with other team members; gives and accepts constructive criticism
· Tolerance for Stress, Ambiguity, and Change: Maintains composure under pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.
· Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance.
· Decision Making: Collects, organizes, and analyzes information before making decisions; takes a thoughtful approach when considering options; may seek supervision and input from others.
· Integrity and Ethics: Models the highest ethical standards; honest and accountable; always maintains confidentiality and appropriate boundaries; handles sensitive information and issues with discretion and tact.
_ EDUCATION, KNOWLEDGE, AND SKILLS REQUIRED_
· Bachelor's degree or equivalent experience required.
· Tech-savvy with strong computer skills.
· Experience with Salesforce is strongly preferred.
· Experience with or desire to learn Adobe Creative Suite and AutoCAD.
· Proficiency with Microsoft Office is required.
· Enjoys collaborative work and operates effectively and positively in a team setting.
· Ability to respond quickly and use good judgment in unusual and emergencies.
· Excellent and professional communication skills, both written and oral.
· Excellent organizational skills.
· Ability to multi-task and efficiently manage priority action items.
· Ability to converse with diverse populations and socioeconomic classes
PHYSICAL REQUIREMENTS
● Ability to lift and reach for objects and occasionally lift and/or move up to 40 pounds.
● Ability to walk upstairs, sit and stand.
● Must have close visual acuity to prepare and analyze data, text, and figures.
● Ability to type utilizing a computer keyboard and the ability to work at a computer for extended periods.
Community Initiatives is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
Job Type: Part-time
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $28 - $30