Demo

Assistant Spa Manager

3 Degrees Hudson
Hudson, NH Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 2/13/2025

We are looking for a self-motivated, energetic, charismatic, personable Assistant Spa Manager who can lead and oversee day-to-day operations that also values health and wellness and understands the science and benefits of infrared sauna, red-light and Halo therapy. This person will be a mentor and inspiration to our staff by maintaining high performance standards, leading by example, providing superior customer service, and setting and reaching service goals for the individuals and the team.

Major Responsibilities Include (but will not be limited to):

  • Welcome and Greet studio Members and Clients
  • Documenting operational tasks and reporting to upper-level management
  • New employees: Hiring, Onboarding, Training Program, Performance Reviews, etc.
  • Planning and development of monthly marketing strategies
  • Solving Problems Creatively
  • Organizing and delegating assignments to team members
  • Set up and See Through Monthly Partnerships
  • Handle Sauna Maintenance Issues
  • Make sure studio is open and properly covered daily
  • Exceptional attention to detail and time management skills
  • Ensure a safe, secure and legal work environment
  • Develop, Coordinates, and Enforces systems, policies, procedures and productivity standards
  • Social Media: Posts, Stories, Emails and all other parts to improve social media for our studio
  • Handle and Oversee accounts, collections, documenting, freezes and suspensions
  • Designs and executes a Daily Method of Operation
  • Handle escalated Customer Service Issues
  • Designs a bi-weekly studio schedule where all operational hours are staffed
  • Maintain a professional, clean work environment and appearance
  • Keep Studio in Proper 3 Degrees Standards to Operate
  • Inventory- Routine Counts and Inventory Organization

Work Hours:

40-45 weekly

$34,000.00 -$44,000.00 (Salary depending on experience)

It will be up to you how to fill the necessary hours of weekly operation. You will have a budget to staff the necessary hours.


Manager Qualification Skills:

Sales Experience

Enjoys interacting with members and clients

Computer proficiency, knowledge of retail/appointment booking computer systems

A fast learner with positive attitude, remain calm in fast pace environment and under pressure

Capability to work flexible hours, specifically nights, weekends and holidays

Results Driven and Goal Orientated

Values their health, excellent personal appearance

Confident in giving feedback, coaching and supervising team

Knowledge of Budgets

Attention to Details

A strong team player with the ability to work independently under minimal supervision

Critical Thinking Skills, Proactive, Positive Mindset including Customer Conflict Resolution

Positive Mindset, Energetic and Smiles when they talk

Excellent Verbal and Written Communication Skills

Desire to Grow with Company

Education and Experience

• High School diploma, GED, or equivalent

• Bachelor’s degree in business management or previous work experience in business management or equivalent experience

• Three years’ experience in customer service

• Experience with office software programs

Benefits:

Sales Training Program

Free IR Sauna Membership

Family discount on Sauna Membership

Employee Product Discounts

Professional Work Environment

Flexible Schedule

Paid vacation after 1 year

Incentive program

Salary : $34,000 - $44,000

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