What are the responsibilities and job description for the SEASONAL GARDEN CENTER CUSTOMER SERVICE REPRESENTATIVE position at 3 Media Web?
Description
JOB SUMMARY
Assist customers with questions regarding gardening in Alaska and store merchandise. Provide customers with a positive, enjoyable shopping experience. Assist with functions pertaining to the operation of the Garden Center retail store and customer service. Assume additional responsibilities as determined by the store manager.
Education & Experience
DUTIES & RESPONSIBILITIES
Must be able to work closely with retail store team and supervisors.
APPLICATION INSTRUCTIONS
Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. Alaska Garden & Pet Supply, Inc. makes every effort to ensure that in every phase of its recruitment and selection process, equal employment opportunity is provided to all individuals, regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran’s status.
JOB SUMMARY
Assist customers with questions regarding gardening in Alaska and store merchandise. Provide customers with a positive, enjoyable shopping experience. Assist with functions pertaining to the operation of the Garden Center retail store and customer service. Assume additional responsibilities as determined by the store manager.
Education & Experience
- Must be 18 years of age.
- High school diploma or GED.
- The successful candidate will possess excellent customer focus and customer service skills.
- Maintain a positive attitude and enjoy problem-solving with customers.
- Strong listening and communication skills are essential.
- Horticulture or northern climate gardening experience is preferred.
DUTIES & RESPONSIBILITIES
- Greet customers in the Garden Center and Store.
- Provide customer assistance and answer questions concerning location, price and use of merchandise in a professional and timely manner.
- Answer customer questions regarding Alaska gardening both in person and on over the phone.
- Perform plant maintenance and watering on a daily basis.
- Assume other duties as assigned by store manager, garden center manager and supervisors.
- Maintain a safe and tidy work environment for both employees and customers.
- Requires standing and/or walking for extended periods of time on hard surfaces.
- Requires ability to bend and stoop throughout the day.
- Requires ability to lift 30 pounds repeatedly, daily.
- Requires ability to use arms and shoulders to lift and reach overhead, mid-level and low-level.
- Requires ability to climb stairs and stepladders up to 8 feet.
- Requires ability to work indoors and outdoors for various periods of time.
Must be able to work closely with retail store team and supervisors.
APPLICATION INSTRUCTIONS
- Apply online at www. alaskamillandfeed.com
- Job applicants are required to fully complete the job application to be considered for this position.
- Applications that say “see resume” for work experience and incomplete applications will not be considered.
- All references must be professional and/or from a previous employer.
- Job offers are based on the results of a complete criminal background & reference check.
Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. Alaska Garden & Pet Supply, Inc. makes every effort to ensure that in every phase of its recruitment and selection process, equal employment opportunity is provided to all individuals, regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran’s status.