Server

30hop restaurant is NOW OPEN in Heartwood Preserve Omaha, NE! We are seeking a personable, energetic, and detail-oriented Server to join our team. As a Server, you will be responsible for providing exceptional service to guests in a fast-paced dining environment. You will be the main point of contact for guests during their dining experience, ensuring their satisfaction by offering timely, attentive, and friendly service. Grow with us as a Server in our dynamic, fast-paced restaurant environment!

Who is 30hop? 30hop is a Midwest-based, full-service American bar and kitchen poised to surpass $20 million in combined revenue by 2025. With three thriving locations in Iowa, we are now expanding our presence to Nebraska, Kansas, and Missouri.

What does 30hop provide to you? Be a part of something big! Gain access and experience from multi-unit leaders and owners, share your ideas that not only can improve your store, but all the stores in the network. Engage with regional certified trainers & managers and benefit from being part of a larger group that oversees multiple restaurant concepts, 30hop being the front runner.

What does 30hop provide to our guests? We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating the good times!

Starting Pay for fully trained Servers: $2.13 per hour tips, tipped out nightly.

Schedule: Full or part-time. Shifts are anywhere from 4-8 hours depending on your availability. Emphasis on Weekend availability.

Full-time Benefits: Available for all full-time employees who work on average 35 hours per week or more.

• Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
• Medical Coverage Options- 30hop Group pays 50% of the medical premium
• Dental & Vision Coverage options

Part-time & Full-time Benefits:

• Guest Discounts- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Responsibilities:

• Greet and seat guests promptly, providing menus and offering a warm welcome.
• Present menu items and daily specials, providing recommendations as needed.
• Take accurate food and drink orders and enter them into the point-of-sale system.
• Serve food and beverages to guests in a timely and courteous manner.
• Anticipate guest needs and ensure a high level of service throughout their dining experience.
• Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly.
• Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests.
• Process payments, provide accurate bills, and manage the checkout process efficiently.
• Complete assigned opening and closing duties, including sidework, cleaning, and stocking.
• Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures.
• Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits.
• Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations.

Qualifications:

• Must be 18 years of age or older.
• Prior experience as a server or in a customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment.
• Attention to detail and commitment to providing excellent customer service.
• Ability to stand for extended periods and lift trays of food or drinks.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage safety practices is a plus.

Skills:

• Excellent time management and organizational skills.
• Ability to multitask and prioritize tasks efficiently.
• Friendly and professional demeanor with a team-oriented attitude.
• Strong problem-solving skills and ability to handle stressful situations.

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  30hop is an Equal Opportunity Employer