Host

30hop restaurant and bar in Coralville, is looking for dynamic Host/Food Runners to join our team and contribute to creating memorable experiences for every Guest. 

At 30hop, we pride ourselves on delivering an exceptional Guest experience built on teamwork, professionalism, and attention to detail. Every team member plays a key role in maintaining the high standards that define our service. 

Who is 30hop? 30hop is a Midwest-based, full-service American bar and kitchen poised to surpass $20 million in combined revenue by 2025. With three thriving locations in Iowa, we are now expanding our presence to Nebraska, Kansas, and Missouri.

What does 30hop provide to you? Be a part of something big! Gain access and experience from multi-unit leaders and owners, share your ideas that not only can improve your store, but all the stores in the network. Engage with regional certified trainers & managers and benefit from being part of a larger group that oversees multiple restaurant concepts, 30hop being the front runner. 

What does 30hop provide to our guests? We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating the good times!

Starting Pay for a fully trained Host: $8.10 per hour tips, tipped out nightly.

Schedule: Full or part-time availability. Shifts are anywhere from 4-8 hours depending on availability. Weekend availability is a must.

Full-time Benefits: Available for all full-time employees who work on average 35 hours per week or more.

• Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
• Medical Coverage Options- 30hop Group pays 50% of the medical premium
• Dental & Vision Coverage options

Part-time & Full-time Benefits:

• Guest Discounts- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Responsibilities:

• Welcome Guests warmly and enthusiastically, ensuring a positive first impression.
• Assist Guests by seating them promptly and providing menus with a smile.
• Accurately calculate wait times and communicate them to walk-in Guests.
• Create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times.
• Ensure smooth transitions between seating and service to maintain efficient operations.
• Communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly.
• Assist with phone inquiries, reservations, and to-go orders professionally and efficiently.
• Relay accurate wait times and seating plans to Guests and service staff.
• Reset tables quickly and efficiently to maximize seating capacity.
• Plan seating arrangements to optimize space and flow of the restaurant.
• Regularly check restroom cleanliness and attend to Guest needs in these areas.
• Assist in opening duties and ensure a polished, professional environment is maintained.
• Assist the service team by delivering food to Guests promptly and ensuring the presentation is in line with our high standards.
• Communicate with kitchen staff to ensure accurate orders and timely delivery.
• Support team members in any tasks required to maintain efficient restaurant operations.

Qualifications:

• Must be 16 years of age or older. 
• Strong communication and organizational skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Friendly, enthusiastic demeanor with a focus on creating a welcoming atmosphere for Guests.
• Willingness to collaborate with the team and contribute to the overall Guest experience.
• Availability to work nights, weekends, and holidays.

Skills:

• Excellent time management and organizational skills.
• Ability to multitask and prioritize tasks efficiently.
• Friendly and professional demeanor with a team-oriented attitude.
• Strong problem-solving skills and ability to handle stressful situations.

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*30hop is an Equal Opportunity Employer

Salary : $8