POOL ATTENDANT @ SHERATON VBO

Full Job Description

Position Title: Pool Attendant/Grounds person @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional team member to join our team to embrace those values.

Position Overview:
The Pool Attendant/Grounds person is responsible for maintaining a safe, clean, and enjoyable environment for guests at the hotel's pool area & exterior grounds of the property. They ensure compliance with pool rules and regulations, provide assistance to guests, and perform routine maintenance tasks to uphold the quality standards of the hotel.

Job Functions:

• Guest Assistance:
  • Welcome guests to the pool area and provide information about pool rules, hours of operation, and amenities.
  • Assist guests with locating lounge chairs, umbrellas, towels, and other poolside amenities.
  • Respond to guest inquiries, requests, and concerns in a courteous and helpful manner.
• Pool Safety:
  • Enforce pool rules and regulations to ensure the safety and well-being of guests.
  • Monitor pool activity and behavior to prevent accidents, injuries, or conflicts.
  • Perform regular checks of pool water quality and temperature to maintain optimal conditions for swimming.
  • Maintain vigilance over the pool area to identify potential hazards or unsafe conditions.
• Pool Maintenance:
  • Perform routine cleaning and maintenance tasks to ensure the cleanliness and functionality of the pool area.
  • Skim the pool surface to remove debris, empty trash receptacles, and clean poolside furniture.
  • Test pool water chemistry and adjust chemical levels as needed to meet safety standards.
• Guest Engagement:
  • Interact with guests in a friendly and engaging manner, offering assistance and recommendations as needed.
  • Coordinate poolside activities, games, or events to enhance the guest experience as directed by management
  • Promote hotel amenities, food and beverage services, and special offers to guests.
• Equipment Care:
  • Maintain and organize pool equipment, including life-saving devices, pool cleaning tools, and safety signage.
  • Report any equipment malfunctions or maintenance issues to management for prompt repair or replacement.
  • Ensure that all pool equipment is stored securely and in compliance with safety regulations.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

• Certified lifeguard with current CPR and first aid certifications.
• Previous experience as a lifeguard, pool attendant, or in a related role (preferred).
• Strong swimming skills and knowledge of water safety techniques.
• Excellent communication and customer service skills.
• Ability to remain calm and composed under pressure.
• Physical stamina and ability to stand, walk, and perform tasks in outdoor conditions.
• Attention to detail and commitment to maintaining a clean and safe environment.
• Flexibility to work varying shifts, including weekends, holidays, and evenings.

The Hotel Pool Attendant plays a vital role in ensuring the safety, cleanliness, and enjoyment of the hotel's pool area for guests. Their attentiveness, professionalism, and dedication contribute to a positive guest experience and help uphold the reputation of the hotel.

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.