Mitigation Technician, Lead

We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.

As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.

Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.

About the role

The Lead Water Mitigation Technician is a key role within our organization, responsible for overseeing all aspects of water damage restoration projects. This position requires strong leadership skills, technical expertise, and a commitment to delivering high-quality results. The Lead Water Mitigation Technician will lead a team of technicians, ensuring efficient project execution, adherence to safety protocols, and exceptional customer service.

What you'll do

• Lead a team of water mitigation technicians in executing water damage restoration projects, ensuring timely completion and adherence to quality standards.
• Conduct thorough assessments of water damage situations, identifying the source of water intrusion and extent of damage.
• Develop and implement effective mitigation plans to minimize further damage and restore affected properties to pre-loss condition.
• Coordinate with the mitigation manager, project managers, and clients to ensure clear communication and alignment of expectations throughout the restoration process.
• Supervise and participate in the extraction of water, drying of affected areas, and removal of damaged materials.
• Oversee the setup and monitoring of drying equipment, including dehumidifiers and air movers, to expedite the drying process.
• Conduct quality inspections to verify that restoration work meets industry standards and client satisfaction.
• Train and mentor junior technicians to enhance their skills and knowledge in water damage restoration techniques and safety protocols.
• Ensure compliance with all regulatory requirements, safety guidelines, and company policies.
• Maintain accurate documentation of project activities, including work performed, materials used, photo documentation, and equipment readings.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent; additional certification or training in water damage restoration is preferred.
• Minimum of [3] years of experience in water damage restoration, with demonstrated expertise in mitigation techniques and equipment.
• Proven leadership abilities with experience in supervising and motivating teams.
• Strong technical aptitude and familiarity with industry-standard tools and equipment used in water mitigation.
• Excellent problem-solving skills and the ability to adapt quickly to changing circumstances.
• Effective communication and interpersonal skills, with the ability to interact professionally with team members and other stakeholders.
• Detail-oriented with a commitment to delivering high-quality workmanship and customer service.
• Valid driver's license and clean driving record.
• This job description is intended for internal use within the organization and serves as a guide for the responsibilities and qualifications of the Lead Water Mitigation Technician role.
• Water damage restoration: 1 year (Preferred)
• License/Certification:
• Driver's License (Required)
• IICRC Certification (Preferred)

Education

• High school diploma or equivalent (preferred)

Pay

• $20.00 - $27.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance