What are the responsibilities and job description for the Hotel Front Desk Agent position at 360° Hotel Group?
Looking for open availability, shifts likely Wednesday through Sunday
You work with the Front Office management team to deliver an exceptional experience to our guests. From check in to check out you are the first and last impression. You are the hub of communication. You own the guest experience and work with the other departments, from housekeeping to maintenance, to deliver on the hotels standards and service expectations.
Benefits:
- Comprehensive Health, Vision and Dental Plans
- Vacation and sick pay
- Matching 401(k) contributions
- Paid bereavement and parental leaves
- Rooms at discounted employee rates...and more!
- Qualifications
- Checking guests in and out accurately, ensuring proper credit is obtained.
- Making reservations and upselling as appropriate.
- Ensuring proper handling of credit cards, cash and other forms of billing/payments.
- Answer phone calls, proficiently use the computer and other technologies.
- Ability to act as a concierge and perform your duties while always providing exceptional guest service.
- Constantly communicate with other shifts, departments and management in an accurate and respectful manner.
- WHAT YOU BRING
- If you are ready to be successful in this role, you will have:
- Detail-oriented attitude & a committed work-ethic
- Ability to multitask and stay calm in stressful situations
- Friendly customer service skills
- Great communication skill and a mastery of the English language
- Ability to work with computers
- You must be at least 18 years old
- No experience or education required all training provided!A full job description is available at the time of interview.360 Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.360 Hotel Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Types: Full-time, Part-time
Pay: $21.00 - $21.50 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Seattle, WA 98133 (Required)
Ability to Relocate:
- Seattle, WA 98133: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $22
